Planet Fitness

4.4
536 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
160 Banks Crossing Dr, Commerce, GA
30529, United States

Hours

Reviews

4.4
536 reviews
5 stars
396
4 stars
62
3 stars
29
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and welcoming.

Cleanliness

The gym is frequently noted for its high standards of cleanliness, particularly in locker rooms and shower areas.

Equipment Availability

Many reviews highlight the ample availability of equipment, although some customers noted peak times can lead to waits.

Customer Service Issues

A few customers reported negative experiences with staff, particularly during weekends, indicating inconsistency in service quality.

Amenities Satisfaction

Customers appreciate the variety of amenities, including tanning beds and hydro massage chairs, although some equipment was reported as needing maintenance.
  • GC
    Google Customer
    Oct 31, 2025
    5.0
    Nice gym. Room for a big truck after hours but may be tricky from 8-8 Clean facility
  • MM
    Masen Mishler
    Oct 20, 2025
    5.0
    The staff is always friendly and helpful
  • JS
    jose sandres
    Sep 15, 2025
    5.0
    How satisfying it is to start the day in the morning visiting the gym. Especially when the staff who receive the customers are very nice, My wife and I are very happy to visit the Planet Fitness with a friendly staff and a fresh and clean environment, especially we want to highlight someone from the staff, who is very friendly, kind and helpful always smiling, Cory Smith. This gym is located on the 441 minutes before the interstate I-85
  • JA
    Jayden Allen
    Sep 1, 2025
    1.0
    Baldy was trippin hard being petty hopefully he don't work there much longer
  • TK
    Tina K
    Aug 23, 2025
    3.0
    I’ve been coming to the Banks Crossing PF for about 8 months now. It’s really clean and they seem to have a lot of machines so you never have to wait. The workers are nice too. It also saves me from having to drive to my old gym in Athens which was just too long of a commute everyday and I did it for 4 years. The only reason I give it 3 stars is because on weekends when I come in, the weekend morning workers, turn the fans down to the lowest settings and it’s so hot and humid in there. You can ask them to turn them up, and they do, but only briefly, and then turn them right back down. I don’t need them on high speed and I do want to sweat but there just isn’t enough air circulating. The weekday morning workers do a much better job of this, maybe keeping it on a medium speed? It’s very frustrating and I often feel nauseous on weekends in there because of this. I also think it’s very immature and unprofessional of them to change the setting of the fans within about 20 mins of a customers request every single weekend. Just disappointing. Weekday people are great! Hard workers, always cleaning, accommodating, pleasant, etc. Weekend people are aloof, unprofessional, always on their phones behind the counters, and just seem disinterested in customer service.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Commerce, GA?

Planet Fitness in Commerce, GA is open 24 hours from Monday to Thursday, closes at 10 PM on Friday and Saturday, and is open from 6 AM to midnight on Sunday.

Where is Planet Fitness located in Commerce, GA?

Planet Fitness is located at 160 Banks Crossing Dr, Commerce, GA 30529, US.