At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for being clean and well-maintained, although some reported issues with specific facilities like water fountains and showers.
Staff Attitude
The staff received mixed reviews; while many customers appreciated their friendliness and helpfulness, others reported unprofessional behavior from certain employees.
Equipment Issues
Several reviews highlighted problems with broken or outdated equipment, with some customers expressing frustration over the time taken to repair machines.
Atmosphere
The gym's atmosphere was described as welcoming and friendly by many, though some customers felt uncomfortable due to the behavior of other gym-goers.
Membership Experience
There were complaints about difficulties in canceling memberships and issues with billing, leading to frustration among some customers.
AB
Adrienne Berber
Oct 24, 2025
5.0
Clean environment nice and helpful employees
AL
Ashley Long
Sep 24, 2025
5.0
My go 2 gym I wouldn't change love the new Machines and how the staff clean and sanitize , the tanning bed is always clean everyone is super nice when you walk in !!
SS
Sara Settles
Aug 31, 2025
1.0
I finally cancelled my membership. Every machine I attempted to use today was broken. I have also witnessed staff members inappropriately touching each other. This happened the same day I was sent an email about rating my experience. I happened to leave an honest review at that point about the nice staff members and quality of the gym, while also mentioning the inappropriate behavior I witnessed. Nothing I said was rude, but like previously mentioned, just an honest review. Then I was informed by a staff member that the notes on my profile had “hug police” added to them. After speaking to the manager, I thought all was well, though I was extremely angry and felt beyond disrespected. First of all, why was it anyone’s business what I said? Should that not have been anonymous? Now the individuals who work there know my personal information and obviously have some vendetta against me. This is beyond unprofessional. My final straw was today when I went to workout (despite having to deal with all of this), and every machine I went to use was broken! Then above all of this, I was getting off the treadmill and instead of it gradually going down like normal since I walk at an incline, it slammed against the ground. I could have gotten hurt and I’m sure someone else will get hurt. Still, I let this go and went on my merry way until I realized my annual fee was coming up. I asked the individual at the desk if it would come out September 1st and he rolled his eyes and basically told me that it depended on when I signed up. I told him that it had been over a year, and he didn’t bother to look at my account or anything. I went straight to crunch at this point and signed up there. I cancelled my membership online and called this location to make sure that I would no longer be charged. Luckily this person, who’s name was John, looked at my account and guaranteed that it was cancelled. I asked him about the annual fee and luckily he told me that it was coming out tomorrow. Thanks John for doing that simple task that the other person was unwilling to do even though it’s literally their job… I really hope this review inspires anyone who reads it not to go to this planet fitness. There are definitely a couple of nice people who work there like the amazing girl who asked why my account said “hug police”, but other than that this place is horrendous.
LP
L Perkinson
Aug 10, 2025
5.0
Great gym always clean and welcoming.
CF
Cin Foley
Aug 8, 2025
5.0
I always get a great workout here! The gym is clean and we'll maintained and the staff are always welcoming and friendly.
What is the philosophy of Planet Fitness regarding its members?
Planet Fitness believes everyone is strong in their own way, providing a welcoming space for all to build strength at their own pace in a Judgement Free Zone®.
Can I use a mobile app to access Planet Fitness's workouts and services?
Yes, Planet Fitness offers a mobile app available on both iOS and Android for hundreds of ways to get strong.
How can I contact the Planet Fitness location in Columbus (Milgen Rd)?
You can contact this Planet Fitness location by calling +1 706-568-8834.
Is Planet Fitness located near any convenient stores or pharmacies in Columbus, GA?
Yes, nearby stores include CVS Pharmacy and Family Dollar, providing easy access to pharmacy and discount retail needs before or after your workout.
Are there any food options near Planet Fitness on Milgen Rd in Columbus?
Yes, nearby restaurants include Little Caesars Pizza, Peluso's Italian Restaurant, CiCi's Pizza, Sonic Drive-In, Ed's Southern Cooking, and Panda Garden Restaurant, ideal for grabbing a meal before or after your fitness session.
What other retail options are around Planet Fitness at this location?
Nearby retail options include Ollie's Bargain Outlet, Kmart, Dirt Cheap, Rainbow Shops, and Mi Mi Beauty Supply for shopping varied goods and fashion supplies.
How can nearby automotive and financial services help customers visiting Planet Fitness?
Customers can easily access automotive parts at O'Reilly Auto Parts and financial services like ATMs and currency exchange at Coinme, Wells Fargo ATM, and Coin Cloud DCM nearby for added convenience.