Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
651 reviews
5 stars
594
4 stars8
3 stars2
2 stars8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendly, helpful, and professional service, with specific mentions of employees like Beth, Julie, and Aisha.
Quick Service
Many reviews highlighted the promptness of service, with customers appreciating quick adjustments and repairs to their glasses.
Positive Experiences
Overall, customers reported great experiences during their visits, often expressing a desire to return and recommend the location to others.
Product Knowledge
Staff demonstrated strong knowledge about eyewear options and prescriptions, helping customers make informed choices.
Concerns with Eye Exams
Some customers expressed dissatisfaction with the eye exam process, particularly regarding contact lens services, indicating a need for improvement in this area.
- JTJalen Tyson6 days ago1.0Eric is still an up and down guy . Not welcoming and very pushy.
- CCChris ClymerDec 26, 20255.0Beth was great! She promptly took care of me and had what I needed after I had been to 4 different places. I will definitely be switching to this location for my future vision needs.
- GMGlenda MerrittDec 17, 20255.0I had a good experience,awesome customer service and looking forward to seeing you again soon in Columbus,Ga. Thank you Daija
- JJJason JonesDec 6, 20255.0Best experience I've ever had when dealing with optometrist and buying frames. Everyone there was fantastic. Shout out to Daija and Kya for making things so easy.
- MWMaya WaltonDec 1, 20255.0Beth at the Columbus, GA location was AMAZING! She made the entire glasses-buying experience fun, easy, and super comfortable. She double-checked our sizing, helped us find the perfect pair, and made sure we felt confident in our choice. The whole visit was quick, smooth, and honestly one of the best customer service experiences we’ve ever had. I truly hope she’s there when our glasses arrive because we can’t wait to see her again! We’d recommend LensCrafters to everyone thanks to Beth. The atmosphere was fantastic!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Columbus offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, a wide range of designer eyewear brands, and prescription wearable technology.
Which designer brands can I find at LensCrafters?
You can find designer brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What are the store hours for LensCrafters in Columbus?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through LensCrafters' appointment scheduling link.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby shopping centers can I visit along with LensCrafters?
You can visit Columbus Park Crossing South shopping center, which is near LensCrafters, for additional shopping options.
Are there beauty and spa services near LensCrafters?
Yes, nearby beauty and spa options include Sephora, Elite Ear Piercing by Wendy, Benefit Cosmetics BrowBar, Charlotte Tilbury, and Ulta Beauty.
Where can I eat near LensCrafters?
Nearby restaurants include Olive Garden Italian Restaurant, Chick-fil-A, and Quiznos, all located near LensCrafters in Columbus Park Crossing South.