KEDPLASMA College Park

3.5
297 reviews

About

Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

Location

KEDPLASMA College Park
6445 Old National Highway, COLLEGE PARK, GA
30349, United States

Hours

Reviews

3.5
297 reviews
5 stars
163
4 stars
21
3 stars
9
2 stars
18
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback indicates a significant inconsistency in staff professionalism, with some customers praising individual staff members while others report rudeness and unprofessional behavior from others.

Wait Times

Many customers expressed frustration with excessive wait times, often citing slow service and disorganization during the donation process.

Customer Service

There are mixed reviews regarding customer service, with some donors highlighting friendly and helpful staff, while others report poor communication and lack of responsiveness.

Operational Issues

Customers noted logistical problems, including broken kiosks and inefficient processes that hinder the overall donation experience.

Overall Experience

While some donors had positive experiences and appreciated the environment, many others reported dissatisfaction and vowed not to return due to various issues.
  • EW
    Efrain Whyte
    3 days ago
    5.0
    Staffing friendly, super fast , get you in and out no issue on they part.. awesome customer service!
  • DL
    Dominick Lott
    3 days ago
    5.0
    They are always professional and courteous. The facility as clean and comfortable, they even have vending machines and televisions in the donor area! By far the best donation center in the metro Atlanta area!
  • LS
    Ling Sosa
    3 days ago
    5.0
    I come to KED all the time and the staff are very amazing and well spoken I definitely would recommend other people to come here
  • SK
    Stephanie Keith
    Nov 6, 2025
    5.0
    I Absolutely love the staff here and the service is always with care. It's nothing like CSL IN JONESBORO WHICH IS A ABSOLUTE DISASTER. THIS LOCATION IS MY FAVORITE PLACE..
  • RM
    Rya Milam
    Oct 15, 2025
    1.0
    This place is a complete scam!!! AND THEY’RE VERY UNPROFESSIONAL!!! I went on a Tuesday around 11am and did everything they told me to do I signed in, and I waited. They called my name I went to the back so they could check my veins, (The young girl with the natural puffy orange Afro) checked my veins and told me that my veins were visible and that I could use my right arm because that arm was showing the most veins. They sent me back out to the front so I could continue the process after watching a 18 minute video explaining the whole process and whatnot I confirmed my address, identity, birthday, age, and answered even MORE QUESTIONS. So by the time it was time to go back to get my plasma donation started I had to answer a 63 question test. After all that, around 4 they kept calling people that got there after me to get started with there procedure so after being there technically ALL DAMN DAY! They FINALLY called my name and had me just standing there while they’re completely ignoring me standing there. One older lady come over and checks my veins and goes to have a conversation (talking about my veins not showing up) so she tells (the young light skin girl with the black wig) that couldn’t donate after waiting all damn day when they could’ve just told me that the first time. They proceeded to ask me who checked my veins the first time and I told them it was (the young girl with the black glasses and an orange Afro) she then told me to eat a good meal drink more water and come back tomorrow… mind you I had already came a day prior and it was the SAME THING! I told her I will not be coming back and I will be giving them a hell of a bad review. I demolished 12 bottles of water and ate a good homemade breakfast before I came I took down 4 more water bottles otw there and 3 more while waiting. They don’t know what they’re doing PERIOD! DO NOT GO HERE!!! I didn’t leave this place until around 4:45 pm going on 5pm

Frequently Asked Questions About KEDPLASMA College Park

What services does KEDPLASMA College Park offer?

KEDPLASMA College Park is a blood donation center specializing in plasma donation, playing a crucial role in saving lives through plasma collection and procurement.

Where is KEDPLASMA College Park located?

It is located at 6445 Old National Highway, College Park, GA 30349, USA.