Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
137 reviews
5 stars
91
4 stars
7
3 stars
3
2 stars1
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and responsiveness of technicians like Cyle Cook, David Lema, and others, highlighting their patience and thoroughness in addressing concerns.
Communication Issues
Several reviews noted significant delays and lack of communication regarding order statuses, with customers expressing frustration over unreturned calls and unresolved issues.
Service Quality
While many customers reported excellent service experiences, others faced long wait times for equipment and repairs, leading to dissatisfaction with the overall service quality.
Product Satisfaction
Customers expressed high satisfaction with the products received, particularly adaptive equipment like wheelchairs and stair lifts, when the service was executed properly.
Mixed Experiences
Feedback varied widely, with some customers having positive interactions and others experiencing severe frustrations, indicating inconsistency in service delivery.
- BPBharat ParekhNov 16, 20251.0Like many others, we have the worst experience dealing with the company and people who work there. We had frayed joystick cable on our Merits P312 dualer (bad design) that had to be replaced by NSM where we got the chair (that too after months). It has been two months but there is so much delay and poor response. We still do not have new joystick cable. How people in powerchair, who need emergency service within 24 hours, can wait for months? I am totally shocked at the service model and their worst customer service. Does anyone know if there are better places for people with disability to get a rapid response??
- CEC ENov 13, 20255.0Nicolas arrived early and did great replacing wiring on my smart drive
- ANAmerico NoniniNov 7, 20255.0I started using NS&M in Houston, TX well over a decade ago. I moved to Atlanta in 2024 and started outpatient services at Shepherd Center and using NS&M in Atlanta with Cyle as my rep. Can’t be happier. He’s very knowledgeable, helpful, willing to go the extra step to ensure customer satisfaction. I highly recommend him.
- LCLeslie CartledgeOct 31, 20255.0I what to let you know that I have been dealing with cycle cook with trying to get my power chair ordered that Dr backer had ordered for me and he went over an beoned trying to get this done I don't think I could have a more helpful person to have helped me he explained everything to me so that I could understand the way it works he always answered my phone calls or if not in the office he would call me back the same day,he has to be a one of a kind he is a person who I think anyone would be lucky to have him working for them he is so polite and helpful I think he needs to be recognized for the job that he's doing an I was one of the lucky ones to have got him to be the one helping me, so please let him know just how vulnerable he is to your company and to all of the people that are his customers and thank you so much for allowing him to be my representative if I could I would give him not a 10 but a 1000 plus thank you cycle cook for everything you have done for me and I do hope that they recommend you for being one of the best in that company because I do think that you are, thanks again for your help and support that you have to me an anyone would be lucky to have you as their representative in the future again thank you so much for your kindness and support Leslie cartledge.
- IBIlya BelotserkovskyOct 30, 20255.0Mr Nicholas Brown who is a technician working for National Seating and Mobility Atlanta has worked On my Permobile M3!is an excellent technician and fixed many issues on my wheel chair many times. I highly recommend him to many of the clients. Using National Seating and Mobility.
Frequently Asked Questions About National Seating & Mobility
What types of mobility products does National Seating & Mobility in Chamblee offer?
They offer stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, vehicle lifts, and elevators.
What services are available at National Seating & Mobility?
Services include free home evaluations, preventative maintenance plans, and customized service and rentals.
What are the operating hours of National Seating & Mobility in Chamblee?
They are open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 1:00 PM, and closed on weekends and major holidays.
Where is National Seating & Mobility located in Chamblee?
They are located at 3361 W Hospital Ave, Chamblee, GA 30341, USA.
Does National Seating & Mobility provide wheelchair accessible facilities?
Yes, the location has a wheelchair accessible entrance and wheelchair accessible parking.
How can customers contact National Seating & Mobility for inquiries or support?
Customers can call +1 770-452-1450 or email accessmobility@nsm-seating.com for assistance.
Is National Seating & Mobility part of any professional associations?
Yes, they are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby businesses can customers visit before or after coming to National Seating & Mobility?
Nearby places include Master Framing and Conservation Studio, Atlanta Cash Car Rentals, and Hatimy Auto Sales LLC, which can be helpful for art restoration, car rentals, or purchasing a vehicle.
Where can customers rent a car in the area near National Seating & Mobility?
Atlanta Cash Car Rentals is located nearby and offers convenient car rental services for customers visiting the area.
Are there any fitness facilities close to National Seating & Mobility?
Yes, JTM Fitness Gym is close by and provides gym and fitness training services for customers interested in staying active.