Family First Vision Care ?????? Cartersville

4.7
1739 reviews

About

OptometryEye Care CenterPV OD
Family First Vision Care ?????? Cartersville is your neighborhood eye doctor located at 239 Market Place Blvd. Your Cartersville eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Family First Vision Care ?????? Cartersville
239 Market Place Blvd, Cartersville, GA
30121, United States

Hours

Reviews

4.7
386 reviews
5 stars
339
4 stars
19
3 stars
6
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individual team members like Dr. Chiu and Ricky.

Wait Times

Many reviews highlighted long wait times for appointments, with several customers expressing frustration over delays despite having scheduled appointments.

Insurance Issues

Several customers reported problems with insurance coverage and billing, leading to dissatisfaction with costs and service.

Quality of Care

The quality of eye exams and thoroughness of the doctors received positive feedback, with many customers appreciating the detailed attention given during their visits.
  • TS
    Tammy Sanders-Beasley
    Dec 20, 2025
    1.0
    My experience with Dr. Amy Chi was wonderful. What got me is them charging me $101 for an exam that’s covered by my insurance. I called ahead of time and asked if they were in network with my insurance. I gave them my info and I was told yes. I’ve had the same insurance for years and I KNOW it covers my exam for contacts, glasses and $150 towards my contacts or glasses. The lady said my insurance only pays 10% of the exam and my part was $101! She said the cost of my glasses with insurance would be $629!!! I’m near sided with a little astigmatism, no high rx or anything. This was a TOTAL rip off! When I go to Eyeworks,, which is one of the best in Cartersville, Georgia, I get my eyes checked for glasses and contacts and I walk out paying/owing NOTHING! This was my first and last time going to Pearl Vision!!!’
  • EC
    ENLLI YERALDIN SUAREZ CRIALES
    Dec 19, 2025
    5.0
    Muy profesional todo el equipo que trabaja hay muchas gracias
  • TG
    Tim Giroir
    Dec 12, 2025
    4.0
    Overall I like the doctor but I had an appointment for 4pm, final had the initial portion just after 5 and saw the doctor around 6. If you can book an appointment early in the morning or maybe the middle of the week.
  • CB
    Cheryl Beauseigneur
    Dec 12, 2025
    1.0
    Since is this Pearl Vision going under another name.. If I could give zero I would. Scheduled an appointment Monday for today Friday. Made arrangements to leave work early and 40 mins before my appointment time I get a phone call to tell me they no longer accept my ins. Extremely unprofessional. Then the office staff has the audacity to ask if I would like to be a self pay pt. Absolutely NOT, and I will be pulling my daughter as a patient as well we don’t have the same insurance.
  • AE
    Adam Esparza
    Dec 6, 2025
    5.0
    Very friendly staff and the doctor was very patient with me since having dry eyes wasn't helping with my eye exam. I'd definitely recommend going there if you need an eye exam or new glasses.

Frequently Asked Questions About Family First Vision Care ?????? Cartersville

Where is Family First Vision Care Cartersville located?

Family First Vision Care Cartersville is located at 239 Market Place Blvd, Cartersville, GA 30121, USA.

What are the operating hours of Family First Vision Care Cartersville?

They are open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.