Kroger Pharmacy

Reviews

• ML

  Mia Lynn

  1 day ago
  5.0
  This is an excellent pharmacy. The pharmacists are all kind and personable, and I attribute their professionalism to the leadership of the pharmacy manager. I can’t recall her name but she has long red hair and she provides excellent customer service and truly exceeds expectations. Kudos to everyone at this pharmacy and keep up the awesome work!!
• JC

  James Cooper

  Dec 4, 2023
  1.0
  Horrible!!!! Hurtful!!!! Hurtful!!!! Horrible!!!! Horrible!!!!! Very very racist and nasty towards black people. Please close this racist place down. I spoken with an employee over the phone and they said they had my medication. I then drove there to pick it up, Well the white lady looked at me as 🤢 disgusting and said they didn't have my medication. A second white lady came to the counter/ head manager looked at me with disgust and frowns in her face. She gave me my prescription back they didn't even look it up at all. This was the same manager who rudely one time before hurriedly rudely rush my prescription to the counter nastyly didn't want to put it in my hand as l reached for it. She acted like I had a disease or if I was vomit.I don't understand l placed it in your hands 👐 with courtesy why can't you do the same for me. As I have been going there they are always nasty and very very rude!!!! How can you tell someone we have your medication and when you get there they tell you we don't have it. Well I also notified Kroger manager of this, Shame on these folks so Pathetic. They need a whole new staffing, Close this racist Kroger Pharmacy Down. It's been at least 10 months and never has my medication.I know it's because I reported their rude behaviors before. The date is the 12/4/23 time 12:53 noon. 🤔 Thinking of getting ⚖ legal help. Have a lawyer look into if Kroger Pharmacy sold the medication l used that day, While being Discriminating to me telling me they didn't have it. Sad as they clearly told me they have it. Please anyone help me, l really really need advice.
• EB

  Erin Buckner

  Jun 6, 2023
  1.0
  I have had so many problems with this pharmacy it’s ridiculous. My doctor would prescribe 4 or 5 refills throughout the year and I would go to pick up a prescription and they would tell me I have no refills available. This has happened to me three times with two different doctors…Every time I would try to get this resolved the pharmacy would blame the doctor and the doctor would blame the pharmacy. Every pharmacist I spoke with was ZERO help and some even blamed me. The most recent issue I had was resolved by Katie, who was so nice and genuinely wanted to help. She is the only pharmacist at Kroger that was actually helpful that I have dealt with.
• JH

  J. H.

  Dec 24, 2017
  5.0
  This Kroger goes beyond just great service. They tackle the doctors offices for refills, the insurance company who say a prescription is out of network. They follow up on issues to bring you up to date if your script has an issue and may be delayed getting to you. Just love the whole crew at Hickory Flat Kroger!!!

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