Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
452 reviews
5 stars
443
4 stars4
3 stars0
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Lisa, for being friendly, knowledgeable, and attentive, creating a positive shopping experience.
Product Quality Issues
Some customers reported dissatisfaction with the quality of glasses received, including issues with scratches and damage upon delivery.
Appointment Experience
Several reviews highlighted frustrations with appointment management and wait times, indicating a need for better organization.
Return Policy Concerns
Customers expressed disappointment with the handling of returns and exchanges, particularly regarding the enforcement of the satisfaction guarantee.
Staff Professionalism
Overall, staff members were noted for their professionalism and helpfulness, contributing to a generally positive atmosphere despite some negative experiences.
- RBRobert BaderNov 8, 20255.0Fred was a great help! No wait even on Saturday. Highly recommend.
- JMjasmin mooreSep 26, 20255.0Lisa was extremely warm and knowledgeable. She ensured all my questions were answered and assisted me right away.
- AKAllison KasperSep 14, 20255.0Ms King is excellent to work with! Knowledgeable, kind, professional, patient, and proficient! We will absolutely be back to work with her again and again. Thank you for an incredible experience with my first glasses!
- AKAllyah KeithAug 14, 20255.0I went in for new glasses after mines broke. After traveling to a couple different places in the area, I stopped by this location in hopes of deciding on my newest pair. Lisa was the best! Each and every question or comment I had she was super responsive, attentive, and very educated on the products and eyewear in general. She truly made my experience looking for my newest pair amazing. I happily found a pair I liked and definitely plan on coming back to get prescription shades in the near future.
- LMLiset MarinAug 13, 20255.0I being in different LensCrafters’s locations, and this one is my favorite, they care about giving you the best attention.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
They offer comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters at Macy's?
They carry brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters at Macy's?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online?
Yes, appointments can be scheduled online through their LensCrafters scheduling link.
What payment options are available at LensCrafters at Macy's?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does the store offer in-store pickup for eyewear?
Yes, LensCrafters at Macy's provides in-store pickup services.
How can Macy's shoppers at Mall of Georgia benefit from LensCrafters?
Shoppers at Macy's can conveniently access eye care services and shop for designer eyewear within the same mall location, making it easy to combine fashion and eye health needs.
Are there other eyewear stores near LensCrafters at Macy's?
Yes, Sunglass Hut at Macy's and another Sunglass Hut location are nearby, offering additional options for sunglasses and eyewear.
What nearby food options are available for customers visiting LensCrafters at Macy's?
Customers can enjoy a variety of eateries nearby such as Auntie Anne's pretzels, Charleys Cheesesteaks, Charleys Philly Steaks, and Great American Cookies within Mall of Georgia.