LensCrafters

4.8
3597 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3333 Buford Dr, Buford, GA
30519-4935, United States

Hours

Reviews

4.8
3,597 reviews
5 stars
3,392
4 stars
83
3 stars
8
2 stars
10
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Tina, Nick, and Devyn.

Efficiency

Most reviews highlighted quick service and efficient handling of appointments, although there were a few complaints about delays.

Product Knowledge

Staff demonstrated strong knowledge about eyewear options and prescriptions, helping customers make informed decisions.

Overall Experience

The majority of customers reported positive experiences, expressing satisfaction with their visits and a willingness to return.

Repair Services

Many customers appreciated the quick and effective repair services for glasses, often mentioning immediate assistance.
  • KG
    K&G Gaming
    Nov 16, 2025
    5.0
    Fixed my nose guards, only needed one fixed! Always attractive, asking if we needed help. Great service!
  • MS
    Monicas Sanchez
    Nov 12, 2025
    5.0
    Very good customer services. Teresa helped me to decide which glasses to choose giving me her honest opinion and advice.
  • MN
    michael nunez
    Nov 10, 2025
    1.0
    Kept my lenses and would not return them. I spent nearly $500 for prescription lenses and they took it upon themselves to keep the originals. Guess they have to pad their "tiny" profit margins somehow.
  • SU
    Stephanie Uzomah
    Nov 8, 2025
    5.0
    Had an awesome experience at LensCrafters! The staff was friendly, helpful, and made the whole process super easy—from the eye exam to picking out glasses. They really took the time to make sure everything was just right. Highly recommend!
  • CM
    Camila Mantovani
    Nov 1, 2025
    4.0
    We had a great experience here. People were very helpful and kind. We had several questions about the glasses and prescriptions and they were able to answer all our questions. For sure coming back with the rest of the family.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.