Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
3,722 reviews
5 stars
3,512
4 stars
86
3 stars8
2 stars11
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive throughout their visits.
Staff Knowledge
Many reviews highlighted the staff's expertise and ability to provide thorough explanations and guidance during the selection process.
Overall Experience
The majority of customers reported positive experiences, expressing satisfaction with the service and the ease of the process.
Store Environment
The store was described as welcoming and pleasant, contributing to a positive shopping experience.
- JMJeff Mraz2 days ago5.0I had a wonderful first experience at LensCrafters in the Mall of Georgia, from my eye exam with Dr. Reid to purchasing my new glasses in the store. Dr. Reid and his staff were incredibly friendly, kind, and welcoming, which made my first-ever visit very comfortable. The exam was thorough and performed with modern equipment, and Dr. Reid took the time to clearly explain how my vision has changed and why I now need glasses for the first time. While the news wasn’t exactly what I hoped for, I felt confident knowing I received excellent care and can trust him with my eye health going forward. The office is conveniently connected directly to the store and clearly handles a high volume of patients, yet I was still able to get a same-day appointment — which was very impressive. After receiving my prescription, Leslie in the store took exceptional care of me. She was patient, knowledgeable, and went above and beyond to explain my insurance benefits in a way that actually made sense. She helped me find a pair of glasses I absolutely love. Overall, this was a smooth, professional, and genuinely pleasant experience from start to finish. I highly recommend LensCrafters at the Mall of Georgia, so don’t hesitate to visit!
- KKK_toes334 days ago2.0I initially thought my online purchase was great—until I received the glasses. Once they arrived, I realized they did not match my prescription, so I returned to the store for help. Instead of resolving the issue, the experience went downhill. At the store, the sales associate made it seem like the glasses I ordered online were “cheap” and implied that the lenses were inferior or “garbage” compared to what they sell in-store. I was told I should have ordered everything in person instead of online and that online and in-store purchases are “different.” I then found out that to get what they said I needed, it would cost $200 more than what I already paid. They also refused to honor the 50% discount I received online. It was very uncomfortable to be made to feel like my $580 glasses were somehow low-quality and that I should have paid even more. The entire interaction felt like an upsell rather than genuine customer service. I ultimately returned the glasses, received a refund, and decided not to do business with LensCrafters again.
- HFHilary Fijolek4 days ago5.0Dr. Unsworth is an amazing optometrist, and Teresa is awesome as an optician. Excellent service and advice. I am extremely nearsighted, high astigmatism, AND require a prism in my glasses to correct for double vision. It makes my eyes very difficult to work with, and the people here are wonderful!
- THTanesha H6 days ago5.0The customer service and professionalism at this Buford location is topnotch. From the customer experience with the eye tech to the appointment with Dr. Amy Vo. Dr. Vo is so thorough, she understood immediately my issues and explained all results. I definitely recommend and will return. Mizan, provided a great experience looking for glasses, very knowledgeable and personable. I appreciate this office for not rushing appointments and their attentiveness. Very happy I selected this location.
- MNMateo NunezJan 5, 20261.0A employee at this store, Asian guy. I was shopping on Friday DECEMBER 19 around 8ish For meta glasses store was almost empty beside an older lady who was also shopping. When the employee walked away from the customer I over heard him speak to a different employee he was with saying "omg these people take forever to buy glasses, I have bought cars faster then they buy glasses" after hearing that I grabbed my shopping bags and just walked out super unprofessional. Ending up buying my meta glasses the next day at Best Buy.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Buford, GA offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Buford?
You can find eyewear from brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at the Mall of Georgia?
LensCrafters is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Buford?
You can schedule an eye exam online via LensCrafters' scheduling link or directly call the store at +1 678-482-4491 to make an appointment.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters Buford offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your eyewear orders, making it convenient to get your products when you need them.
Is the LensCrafters location at the Mall of Georgia wheelchair accessible?
Yes, this LensCrafters location provides a wheelchair-accessible entrance for your convenience.
What nearby stores can I visit when I shop at LensCrafters Mall of Georgia?
Nearby you can visit Kokee Tea for bubble tea and smoothies, Shoe Dept. for footwear, and Dr. Bruce E. Reid & Associates for additional eye care services.
Are there any nearby attractions or amenities near LensCrafters in the Mall of Georgia?
Yes, after your visit to LensCrafters, you might want to check out Billy Beez Mall of Georgia, a popular indoor playground and amusement park, or grab a treat at Great American Cookies or Auntie Anne’s nearby.
How can nearby stores like T-Mobile and Dillard’s be helpful when visiting LensCrafters at the Mall of Georgia?
If you need mobile phone services, T-Mobile is conveniently nearby. After your eyewear appointment at LensCrafters, you can explore Dillard’s for clothing and department store shopping, making your visit to the Mall of Georgia a full shopping experience.