Kroger Pharmacy

Reviews

• HA

  HJ AHN

  Oct 6, 2025
  1.0
  I wished I have an option to give negative points or at least zero! There is always a reason why most people give this place a bad review. I’ve been with this pharmacy for 12 years and this will be the last time I am getting my prescriptions filled in here!! It seems too hassle to go somewhere to redo it all, but this place gotta stop. I saw Kroger on Morosgo location recently closed, I hope to see this one revamp and especially this pharmacist manager Ryan and tech Dephany, if that is her real name go! Very unprofessional, incompetent yet not nice! To give you an idea, when I address their incompetent to fill in the prescription, they think it was a verbal abuse. Instead you apologize for the delaying or the the text I got to pick up for my inconvenience to wait, Ryan said it was a ‘verbal abuse’ This shows how they don’t know how to take a criticism or complain. They took it as an attack and offended by it. So unprofessional! Just awful tech with an awful pharmacist in a package. I don’t understand why they work here if they are so unhappy doing it. Prescription is never filled on time. It takes a week to fill a just a simple prescriptions. Pharmacist is always on the phone or doing nothing but opt out to help the customers. Always grumpy and unprofessional techs testing your patience. Dephany has been here long and since the pharmacist manager Ryan came, the negative reviews were more than before! Just horrible service overall. Not ever recommending here. Go elsewhere!
• FT

  Franklin T

  Oct 6, 2025
  5.0
  In my experience they are great...Fast, friendly, professor service from knowledgeable pharmacists.
• AS

  ann schneider

  Sep 4, 2025
  5.0
  I have tried almost every other pharmacy because my insurance changed. I am so grateful to be back at this Brookhaven Kroger. I don’t even live near it anymore longer but they are the most competent and kind people ever. Some other places won’t even call your Dr to renew. I am so pleased with service here and I’m here very very often.
• MJ

  Matthew Jones

  Aug 25, 2025
  1.0
  Never once has this pharmacy had my prescription ready - despite receiving calls and texts that it had been filled.
• MS

  Madison Betsill Short

  Nov 9, 2018
  1.0
  Slow, condescending, rude, and totally unhelpful pharmacists. I've been going to this pharmacy for 6 months and have never had a pleasant experience. I will be taking my business elsewhere and suggest you do the same.

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