Quest Labs is excellent. Their staff is very knowledgeable and very friendly. I will never use another lab as long as I Am alive. I'm so happy I found them. The facility is clean and the staff is awesome. The wait time was very expedient and on time with my appointment. They gave me additional information that will help me greatly in the future. They are just wonderful. It's very hard to find an establishment like this in this day and age.
SA
Shante Ayers
Mar 18, 2026
1.0
Austell location is the worst!!! Hr really needs to vet these associates
They are rude for zero reason. And act like there soooo busy with only less then 3 customers are in waiting room. Pls. Hire better associates
CW
Charita Wright
Mar 14, 2026
1.0
It shouldn't have taken 3 hours just for a urine sample
JE
Jessica Eldridge
Mar 14, 2026
5.0
Have been to this location twice and have had a great experience both times! In and out very quickly, even today when I was a few minutes late for my appt because I forgot my paperwork from the doctor. Minimal wait time, office is clean, staff is very friendly and professional. Alyanna (not sure if I spelled it correctly) drew my blood today and she was absolutely amazing!! Barely felt the needle or the 4 vile changes. The client that came out before I went back from the waiting room was singing her praises as well!
KS
Kenneth F. Joe Sr.
Mar 13, 2026
5.0
Quest Diagnostics is always punctual and efficient in getting clients seen. I usually go to the Austell location. The app is easy to use for scheduling appointments. Also, having the ability to see my testing history in the app for the last 2 decades is really helpful.
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