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Piedmont Prompt Care at Butler Creek

3.2
(123 reviews)

Business Details

3486 Peach Orchard Road, Augusta, GA
30906, United States
(706) 828-8049
https://www.piedmont.org

About

Urgent Care
Piedmont Prompt Care is here for when you and your family need treatment for urgent health care needs. Prompt Care is a walk-in facility with no appointment necessary, and you may see a board-certified Prompt Care physician, a physician’s assistant or a nurse practitioner.

Location

Piedmont Prompt Care at Butler Creek
3486 Peach Orchard Road, Augusta, GA
30906, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday9:00 AM - 3:00 PM

Reviews

3.2
123 reviews
5 stars
58
4 stars
5
3 stars
5
2 stars
9
1 star
46
  • DC
    Debra Cooper
    Mar 30, 2026
    5.0
    Awesome Experience! Ms. Kimberly gave a big welcome, she talked to me, I have not experienced Customer Service at this level for a while. This staff member is definitely a Front Desk Champion 🏆. Thank You so much Kimberly, you made me feel at ease. Debra Cooper
  • FL
    Fer L
    Mar 17, 2026
    5.0
    Took my daughter here March 17,2026. She was seen by Ashley the nurse practitioner and Brooke the student nurse practitioner. This dynamic duo is absolutely phenomenal. My daughter had an ear infection so I was like can you guys check mine as well and without hesitation Ashley looked. Told me I had fluid no wax and to take Zertec and nasal spray. I said that to say this is the example of going the extra mile and giving 110% on your job. They could have told me I had to go sign in and give my insurance information yet instead they provided me service as well. Thanks Ashley and Brooke for being outstanding nurses!!!
  • DH
    David Hamilton
    Feb 27, 2026
    1.0
    Horrible! I brought my mother in with a heart problem. The front desk was Horrible to us, and they told us to have a seat.The front desk was so Rude! Seemed they didn't even care! If you love your family AVOID this place! The whole front end staff needs to be restrained! NO COMPATION AT All FOR PATIENTS!
  • TS
    T S
    Feb 4, 2026
    1.0
    The doctor is great, young white guy I’m sure he’s a PCT he was very polite. The women at front desk and in back are rude and attitude is nasty to be working with the public. Not smart enough to realize the patients are the reason they have a job. Just the most unprofessional women EVER!
  • HS
    Honestly Speaking
    Jan 12, 2026
    5.0
    Went for a TB test. The pricing was good and the service was great. Clean and courteous.

Brand Certified Facts from Piedmont Prompt Care at Butler Creek

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