Piedmont Augusta Summerville Campus

Reviews

• RT

  Ronnie Tidwell

  Feb 27, 2026
  2.0
  I arrived at the Summerville ER as approx 10:30 am for pain related to a kidney stone. The receptionist was very nice, I was the only one in the waiting room so I quickly signed in. I was called back by a nurse, she was texting on her phone as we walked back to the room, I don't recall her giving me her name but the negative attitude started from that immediate introduction and never improved. She took the appropriate info, other staff came in as well, obtained labs, put in IV, an a CT was ordered. The Imaging staff were very pleasant and that took only a few mins and I was retuned to the room. There was no other staff in or out for about 30 mins. and my pain was about 9/10 . I pressed the call light and about 10 mins later another nurse came in, I asked about any progress towards seeing a MD, or getting something for pain, she stated she didn't know how long it would be and walked out. eventually meds and fluids arrived. and after about 15mins my pain had greatly subsided. Much appreciated. None of what I described would I complain about, I know how ERs can be, I've been a nurse for 28 years and have actually worked in that very ER when it was St. Joseph's/Trinity. What was disappointing, almost to the point of me being embarrassed, was the rude and basically, disrespectful manners and attitude of nearly everyone I encountered. ( minus the imaging and receptionist staff). My nurse, Clair - I don't have a last name - seemed almost purposefully rude and uncaring. I asked for lab results, she abruptly stated we don't print off labs for patients, you can get them off the portal... which is fine, but how you speak to someone makes a difference, and her attitude was made evident. She did not know what an H&H was, as I like to know that when I have a chance as its related to medications I take. there was another staff member at the nurses station as I left, Amy, I asked her a quick question regarding my discharge and her attitude and responses were no better. I voiced my disappointment to both at that time - I was respectful, did not yell, but stated my feelings regarding their lack of professionalism. I was so extremely disappointed in these "fellow" nurses, that it was to the point of embarrassment in knowing that they represent my career field. I noticed that there were four of five other names on the patient board as I spoke to them, and when I checked in, I was the only person in the waiting room...This will be my last visit to any Piedmont ER.
• FS

  Familylife Strahan

  Feb 18, 2026
  5.0
  My son and I both received service from Dr.wang and Nurse Practitioner Lindsey Robert’s! I have been going to Dr.Wang for over 13 years and he is great. Nurse practitioner Lindsey -Robert’s is even better, I really care not to see anyone else they add to the team. They were close to my house but I’m willing to drive a little further, for there services.
• VV

  Von

  Feb 18, 2026
  5.0
  Dr. Lindsey-Robert’s makes you feel like family. She listens to you and give you the best options in reference to your health.
• MJ

  Myra Josey

  Feb 11, 2026
  5.0
  Best ER experience ever! Went today for the first time. Less than 10 minutes after walking in I had been taken back & was in a bed. Less than 5 minutes later I saw the Dr. I was there for less than 3 hrs, which included multple labs, scans & treatment. ALL staff were wonderful! Receptionist, doctor, nurses, techs, everyone! Kudos to this facility!!!
• TH

  Torres Holmes

  Feb 1, 2026
  1.0
  Man avoid them at all cost Dr ambo is the worst her and her asst are extremely rude and disrespectful and this has happened several times at the office and thru my chart She doesn’t look at history or anything she just changes medication as well