Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
315 reviews
5 stars
258
4 stars
8
3 stars
6
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Roxy, Bianca, and Kenric.
Eye Care Quality
Customers appreciated the thoroughness and professionalism of the eye exams, particularly highlighting Dr. Bosch and Dr. Artrip.
Product Selection
The store was noted for its wide selection of glasses and frames, with many customers expressing satisfaction with their choices.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays, miscommunication, and dissatisfaction with certain staff interactions.
Return Policy
Customers valued the satisfaction guarantee and the willingness to accommodate returns, although some had negative experiences related to this process.
- KKkalOct 30, 20255.0We had an amazing experience with Dr. Sara at LensCrafters in Augusta Mall! She was so patient, kind, and absolutely wonderful with my 4-year-old. She took her time explaining everything, made him feel comfortable, and turned what could’ve been a stressful visit into something fun. The best part? The next day, my son actually asked if we could go back to see Dr. Sara! I wish all medical professionals were this caring and compassionate. She truly exceeded our expectations, highly recommend!
- GGGunslingerJBKOct 20, 20255.0Fantastic service from Lakeshia, very professional and knowledgeable, helped me out with a few pairs of sunglasses and was very accommodating and friendly!
- MKMary KateOct 19, 20255.0Honestly a 10/10 for my girl Roxy. She took the most amount of time helping me pick out my glasses. She wasn’t gonna let me walk out feeling bad. And I know, because she looked stylish, that she knew what she was doing. Angel from god sent below so I could feel beautiful. All the ladies need to ask for my girl Roxy when they walk up in there. (And can we get an evans or Grovetown location with my girl Roxy running the show?)
- SBShanaya BrownOct 16, 20255.0Roxie was so nice and helpful! She helped me pick the perfect frames!
- CBChastady BynesSep 20, 20255.0Great experience with my eye exam! Customer service was good, but the delay in acknowledging customers needs to improve.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Augusta Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions tailored to your lifestyle, and a wide range of designer eyewear brands.
What are the business hours for LensCrafters at 3450 Wrightsboro Rd?
LensCrafters is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' website using their appointment scheduling link.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters provide in-store pickup for purchases?
Yes, in-store pickup is available at this LensCrafters location.
What popular stores can I visit near LensCrafters in Augusta Mall?
Nearby stores include Aéropostale, Vans, Pandora, Hollister Co., and Dillard's, offering a variety of clothing, shoes, and accessories to explore before or after your visit.
Are there dining options near LensCrafters in Augusta Mall?
Yes, nearby dining options include The Red Velvet Cupcake Factory, Great American Cookies, Charleys Philly Steaks, Don Pepe Mexican Grill, and Sarku Japan.
How can knowing about nearby places help when visiting LensCrafters?
Knowing nearby shops and eateries like Claire’s jewelry and Whipped Creamery ice cream shop lets customers plan a convenient shopping trip or grab a meal or snack before or after their eye care appointment.
Does LensCrafters have any special associations or programs?
Yes, LensCrafters is associated with the OneSight Foundation, which is dedicated to providing quality vision care to underserved communities.