KEDPLASMA Augusta

Reviews

• KF

  Kathy Fields

  Jan 16, 2026
  1.0
  As someone who used to visit frequently in the past I can say this business has truly went down . It’s so sad so see because about a year ago you used to be able to get signed in , able to answer questions and then donate but now it’s just like a hangout spot for the workers . They just sit around staring at you with the rudest face not welcoming at all and then when you have a question or concern no one is able to help you out . I really hope they have a change in management or attitude soon because this business was once Decent .
• RB

  Richard Bevill

  Jan 16, 2026
  1.0
  I go in to donate and then I get told I'll be called back shortly then they say after I wait 30 minutes that I have to go to medical doesn't seem like a very decent environment when they can't get their shit straight very disappointed just as bad as CSL PLASMA If zero stars was an option that would be it as of right now
• CT

  CiDestini Tankersley

  Oct 27, 2025
  2.0
  Only giving two stars because of the man upfront and he answers the phone was very nice and considerate and was getting EVERYONE through. Me and my fiancé were in there over 2 hrs mostly waiting for them to finish his physical because he had not been there close to a year. He got deferred because there were one or two tattoos that the did not have on record and the lady said he had to have photo proof of when he got it. From my understanding that is not in the protocol and that is not a good reason to defer someone from donating. His tattoos were clearly older wayyyy more than 4 months and he does his own sometimes and others, when he was there months before he had the same person re evaluate him multiple times and clearly she did not thoroughly document ALL the tattoos he had, she only noted the ones she saw. Another physician said that she still wanted him to donate and that they could just update the tattoos but the other lady just kept trying to find a problem. He then proceeded to tell them if he can’t donate then he just won’t be back and the physician that was complaining told him he could go to another plasma place!
• SJ

  Samantha Jackson

  Apr 23, 2019
  1.0
  My husband went here. They told us to be there by 5 pmwhich we did because they close at 7pm.The lady at the front counter was extremely rude. They tried to say he had to have mail within 30days when on the website it says 60 days then they tried everything they could do not let him donate. Very poor customer service I must say. They did not let him donate.

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