Planet Fitness

4.2
837 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3535 Chamblee Tucker Rd, Atlanta, GA
30341, United States

Hours

Reviews

4.2
837 reviews
5 stars
545
4 stars
145
3 stars
36
2 stars
26
1 star
85

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently noted for its cleanliness and well-maintained facilities.

Customer Service

Customer service experiences are mixed, with some staff being friendly and helpful, while others have been reported as rude or unhelpful.

Equipment Availability

Many customers appreciate the variety and availability of workout equipment, although some have noted the need for new equipment.

Atmosphere

The gym is described as having a positive and welcoming atmosphere, with many enjoying the music and overall vibe.

Membership Issues

Several customers have expressed frustration with the membership cancellation process and billing practices.
  • KJ
    K.R. Johnson
    Nov 6, 2025
    5.0
    Always clean and smelling fresh. The staff do a great job!
  • AH
    Adam Hardy
    Oct 22, 2025
    1.0
    There are signs on the walls that say "No judgement" and then they play ten TVs with Fox News and Christian hate networks preaching judgement and hatred
  • KM
    K.G. MoonSun976
    Oct 11, 2025
    3.0
    Need to keep bathrooms clean women
  • TD
    T D
    Sep 21, 2025
    1.0
    Latino guy was very helpful. Other black lady was so rude. Maybe be nice to your customers and try to help instead of having a unnecessary attitude. Left a bad taste in my mouth. Will choose another location.
  • KM
    KeShea Mitchell
    Sep 15, 2025
    2.0
    Firstly, I want to commend this location for its positive aspects: it is spacious, clean, well-equipped, and the music adds to a pleasant workout atmosphere. However, I was disappointed with the level of customer service I received. This was my first visit to this location, and as a Black Card member who frequently visits other Planet Fitness gyms, I expected the same professional experience I normally encounter. Instead, when I asked a question, the staff seemed unwilling to provide an answer and responded with noticeable attitude when I sought clarification. After reviewing feedback online, I noticed multiple customers have raised similar concerns about the same staff members. My concern is why these repeated complaints have not yet been addressed. As a paying member, I believe consistent professionalism and respect should be a standard at all Planet Fitness locations. I strongly urge management to address this issue, as there are many individuals seeking employment who would uphold the Planet Fitness reputation and provide the welcoming experience members deserve.

Frequently Asked Questions About Planet Fitness

What kind of fitness experience does Planet Fitness offer in Atlanta (Chamblee Tucker Rd)?

Planet Fitness provides a welcoming Judgement Free Zone® with best-in-class equipment and over 2,700 locations to support members' individual fitness goals and routines.

What are the operating hours of Planet Fitness at 3535 Chamblee Tucker Rd?

The gym is open 24/7 Monday through Thursday, closes at 9 PM on Fridays, and operates from 7 AM to 7 PM on weekends, with some variations on holidays.