Planet Fitness

4.4
904 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
854 Oak St SW, Atlanta, GA
30310, United States

Hours

Reviews

4.4
904 reviews
5 stars
660
4 stars
117
3 stars
41
2 stars
25
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the friendly and helpful staff, noting their attentiveness and willingness to assist.

Cleanliness

Many reviews highlighted the cleanliness of the gym, with several customers mentioning well-maintained equipment and clean locker rooms.

Equipment Issues

Several customers reported issues with broken or outdated equipment, indicating a need for upgrades and repairs.

Customer Service

While many praised the staff, there were complaints about billing issues and unresponsive management, suggesting inconsistency in customer service experiences.

Facility Size

Some customers expressed concerns about the gym's size and capacity, stating it feels cramped during peak hours.
  • TF
    Tatiana Fitata
    5 days ago
    3.0
    The water fountain tasted like silt or dirt. Needs to be serviced for a cleaning service. Otherwise I like the new equipment offered. Would be nice if there was a delt machine too.
  • II
    Ivan
    Nov 17, 2025
    5.0
    Ein gutes Fitnessstudio mit großem Auswahl an Geräten und sehr freundlichem Personal, dass sich kümmert. Sehr empfehlenswert!
  • AL
    Asha Love
    Nov 8, 2025
    3.0
    It’s nice and fancy, but hot. 🥵
  • NS
    Nianza Style
    Oct 30, 2025
    3.0
    It’s ok but not the best tho,could be much cleaner. $10 a month what could you really expect 🤷🏼‍♀️
  • BB
    Brandon Brownlee
    Oct 29, 2025
    5.0
    Love this one the staff are so nice only bad thing their not 24/7

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness at the Atlanta (West End Mall) location?

Planet Fitness believes that everyone is strong and provides a welcoming Judgement Free Zone® space to build strength at your own pace.

What are the operating hours for Planet Fitness at 854 Oak St SW, Atlanta?

The gym is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday 5:00 AM to 9:00 PM, and Saturday to Sunday from 7:00 AM to 7:00 PM. Holiday hours vary.