Planet Fitness

Reviews

• AA

  atlantacoolguy

  5 days ago
  5.0
  Love the 24hrs locations.
• MM

  Miracle

  Nov 12, 2025
  1.0
  I went into Planet fitness last week with my sister. The general manager was there. I told him that my phone is currently 0 percent and I would like to provide my phone number to get in. He said, I cannot do that. I said, what so many people have allowed me to give my phone number. He said they were not supposed to. I said I have been coming to planet fitness for over 5 years, and I have never had a issue providing my phone number to gain access to the facility. Then he said, I will need to see your ID I said that's fine. I told him that my nickname is on file. He said the name on the ID has to match the name on file, I said what? I am telling you its my nick name but the last name matches my ID. Then he said, I cannot let you in. I said why? He said because I cannot. Then I asked him to print out the policy stating a nickname cannot be on file, and that me and my guest are required to present an ID. He printed out the policy, and it does not state that a nickname cannot be on file. I said can you cancel my account, he said I can cancel the account but you cannot get a refund. So you are willing to cancel the account, but not allow me to come in? He then said you are not allowed to come into this planet fitness anymore then he called security. I was having a simple conversation with him and he got very aggressive. We decided to be the bigger people and left. As we were leaving the building security and the General manager ran after us. Security said I would like to talk to you, I said, no we are leaving have a good day. We left the building and they followed us out. I said to security please stop following us, they proceeded. I said please stop following us, they proceed to follow us. I said please stop following us, they proceeded to follow us and at this point my sister was yelling help the entire time as they continued to follow us. Then I said, this is harassment please stop, they kept going. I said, this is harassment please stop I cannot hear you, I just want you to stop. They kept following us. Then the general manager looked at security and told him lets go. This happened outside and as my sister was yelling help a bystander walked passed and said are you guys okay. If someone can please give me corporate contact information I will greatly appreciate it. I will be posting the video of this harassment on all social media platforms across the board. The general manager should be fired for the way he conducted himself.
• TL

  Tatianna Lewis

  Nov 11, 2025
  1.0
  Zero Respect for Women’s Privacy — Do Better, Planet Fitness I’ve been a loyal member for almost a year, but after what happened recently, I’ll never come back. While I was undressing in the women’s locker room, a person who was clearly male entered the area wearing a wig. I was completely exposed and felt humiliated and unsafe. I immediately went to staff expecting action or at least concern, but nothing was done. Instead, they seemed more worried about being “politically correct” than protecting a paying member’s comfort and privacy. Every member deserves to feel safe and respected in the locker room, regardless of gender identity or beliefs. The way this location handled the situation was unacceptable. I cancelled my membership on the spot, and I’m warning other women to be aware of how little this gym values your boundaries.
• JR

  JULIAN RAMIREZ

  Oct 28, 2025
  5.0
  Pude estacionar en la calle a 0.1 millas de distancia. Esta nuevo.
• MB

  Monica Brown

  Oct 16, 2025
  2.0
  The location is on the side of the building the directions lead you to wrong side of building. Also you got to pay for parking and don’t go on busy day parking won’t be available.

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