Certified by LensCrafters at Macy's • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
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Certified by LensCrafters at Macy's • Mar 15, 2026
Certified by LensCrafters at Macy's • Mar 15, 2026
Reviews
4.9
454 reviews
5 stars
439
4 stars6
3 stars0
2 stars4
1 star5
JG
Joshua Gonzalez
3 days ago
5.0
My man Jamel was really nice and patient with my during my purchasing process. I really do appreciate his time and had great conversations during the waiting process! Great customer service! Thanks Jamel! I’m now apart of the meta family !
BP
Bobby Patterson
Mar 11, 2026
5.0
My experience at this LensCrafters was fantastic. My expert eyeglass person (Deqwinn) helped me in every step of the way from choosing the right frame to the lens that should be used. Even assisted me with my insurance questions. Also in getting the best price/value. Highly recommend. Thank you to the entire staff at this location. They have always been extremely welcoming and friendly on every occasion, thank you!
EA
Ebony Adams
Mar 6, 2026
5.0
I would like to give a special shout out to Deqwinn. I was having a bit of a hard day, and he really lifted my spirits with his compassionate and positive attitude. He took the time to have a thoughtful conversation with me and was very helpful throughout the entire process. He made sure I didn’t leave feeling uneasy about anything and explained everything clearly. Deqwinn was very informative, patient, and professional. I truly appreciate the support he gave me, and I would definitely recommend others to work with him. Thank you for such great service!
GG
Gerald Goodman
Mar 2, 2026
5.0
Stopped in Lens Crafters in Lenox and Erica was outstanding. Her knowledge, patience and attention to detail is unmatched. 10 out of 10..
AG
April Green
Feb 14, 2026
5.0
The best experience EVER!!!!!
Jamal and Q are amazing!!!!! They made me feel comfortable. They made me feel like I mattered and they allowed me to shop around with no pressure ! The customer service was perfect. I had called before going, and even while speaking with Jamal over the phone he was so pleasant. I arrived and Q was do patient with me. I purchased a pair of glasses and before I left the both used my name when telling me goodbye and to have a good evening. By using my name they acknowledged me as a person and not just a customer. They treated me like family. I will recommend them to all of my friends!!!!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and prescription wearable technology from brands such as Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands can I find at LensCrafters at Macy's?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters at Macy's.
Does LensCrafters at Macy's accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's?
LensCrafters at Macy's is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule your eye exam appointment online via the LensCrafters website's scheduling link.
What payment methods are accepted at LensCrafters at Macy's?
LensCrafters accepts payments via American Express, Android Pay, Apple Pay, Cash, Check, Discover, and Visa.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I pick up my eyewear purchase in-store at LensCrafters at Macy's?
Yes, LensCrafters offers in-store pickup for eyewear purchases.
What nearby stores can I visit before or after my appointment at LensCrafters at Macy's?
LensCrafters at Macy's is located within Lenox Square Mall, near stores such as Finish Line, Pandora Jewelry, and Sunglass Hut, allowing you to enjoy shopping before or after your appointment.
Are there any nearby dining options close to LensCrafters at Macy's?
Yes, nearby dining options include The Cheesecake Factory and Pinkberry Lenox Square, perfect for grabbing a meal or snack around your visit.
What nearby health services are located around LensCrafters at Macy's?
Nearby optometry and health services include Peachtree Eye Associates and Dr. James Behrens, which could be beneficial for additional eye care needs.
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