Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,023 reviews
5 stars
949
4 stars
20
3 stars8
2 stars9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Rashma, Shawn, and Matthew for their helpfulness and professionalism.
Product Knowledge
Many reviews noted the staff's extensive knowledge about eyewear and their ability to provide valuable recommendations for glasses and adjustments.
Efficiency
Several customers appreciated the quick service and efficiency in handling adjustments and repairs, often completing tasks in a timely manner.
Mixed Experiences
While many reviews were positive, a few customers reported issues with prescription accuracy and service delays, indicating some inconsistency in experiences.
- WMWillibroad MaimoJan 3, 20265.0Rashma was such a delight to work with. Very professional and polite. Chadan did an excellent job fixing my glasses, looks brand new. Huge kudos to the manager - Tavre! Excellent team. Definitely looking forward to visiting this location again.
- NRNicholas RiosDec 23, 20255.0This LensCrafters is special! I've worked with both Mr. Tavre Sharpe and Mr. Matthew to help make adjustments to new Ray-Bans eyeglasses I purchased. They both were very kind and made great recommendations on approaches to adjustments for the perfect fit! I recommend this location for its great customer service!
- SGShane GarrettDec 23, 20255.0Chadan did a great job assisting me today! He made sure to expedite my request for my glasses and got me in and out in a timely manner. It’s a must for you to come to this location for great service and professionalism!
- DDDon DurfeeDec 17, 20251.0Ever since Dr Warstadt left and the new location was built the service by Atlanta Eye Group has been horrible. They gave me the wrong contact prescription five times in a row even though I told them it was wrong ( for starters they had the left and right eyes reversed and since I don’t use the right eye contacts I only order lenses for my left eye and the delivered right eye lenses they were worthless for my left eye). That was just one of the mistakes on the prescription. When the last 6 month supply was returned to them I said I wanted a refund and I’m still waiting for that ( this was during the summer). Add to the fact I would arrive for an 830 am appointment only to see the doctor saunter in 40 minutes later. That happened more than once. Currently looking for a new optometrist for my entire family.
- DFDeShunn FosterDec 15, 20255.0Very great customer service! Shawn Crosby was extremely helpful and I appreciate her patience with me to ensure I was completely satisfied with my order. I would recommend this store and Shawn to anyone needing to visit LensCrafters.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure quality eyecare.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept vision insurance, and which plans are covered?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 4832 Briarcliff Rd NE?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer contact lens exams?
Yes, LensCrafters provides contact lens exams that include fitting and evaluation to find the right lenses for you, though an additional fee applies.
What payment options are available at LensCrafters?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What nearby restaurants can I visit before or after my appointment at LensCrafters?
Nearby restaurants include Escovitchez, Fork In The Road (Southern cuisine), Ruby Tuesday, and Boardwalk Cafe Atl for a variety of dining options.
Are there other eye care clinics near LensCrafters?
Yes, nearby eye care providers include Northlake Eyecare Associates and Atlanta Eye Group - Tucker, which may be helpful for additional services.
What shopping options are near LensCrafters if I want to explore after my visit?
Nearby shopping options include For U (clothing and shoes), Kids Foot Locker, Dreamgirl's Kloset, Foot Locker, Barnes & Noble bookstore, and a Sunglass Hut at Macy's.