Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,334 reviews
5 stars
1,242
4 stars15
3 stars12
2 stars6
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.
Quick Repairs
Many reviews highlighted the efficiency of the service, particularly in quickly repairing glasses and making adjustments.
Positive Atmosphere
The store was described as welcoming and pleasant, contributing to a positive overall experience for customers.
Product Knowledge
Staff demonstrated strong knowledge about eyewear options and provided helpful advice, enhancing the shopping experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding disorganization and a negative interaction with a staff member.
- JTJordan TruittNov 15, 20255.0Natalie repaired my glasses quickly and efficiently and didn’t ask me to pay anything! Highly recommend Natalie for your next trip to LensCrafters!
- OBomar barrettNov 15, 20255.0Natalie, optician was extremely friendly and professional during my visit for an adjustment and consultation. Always a good atmosphere at this LensCrafters.
- JOJorge OrobitgNov 14, 20255.0Alvin at Lens Crafter Store at Cumberland Mall in Atlanta, Ga went above and beyond to fix my glasses that a screw came loose and he kept trying every type of screw at the store till he got the right one that would fit for glasses. He was friendly and provided exemplary customer service, Lens Crafter is lucky to have him on your team.
- NBNigel BassettNov 13, 20255.0They went above and beyond to help me adjust my glasses, and the best part was, they did it completely for free. Their service was truly top-notch, providing a very positive experience.
- ESEddie SNov 7, 20255.0I made an appointment online and upon entry was greeted by multiple associates. The eye exam was easy and pleasant. My sales associate Natalie is the best. She listened and provided suggestions as needed. She did such a great job I went to my car and brought back in another pair of glasses for her to update the lenses. When I want some more glasses I will definitely be back and ask for Natalie! Thanks
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What brands of eyewear can I find at LensCrafters in Cumberland Mall?
You can find designer eyewear brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors at LensCrafters.
What are the operating hours for LensCrafters at Cumberland Mall?
LensCrafters is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Is it possible to schedule an eye exam appointment online with LensCrafters?
Yes, you can schedule an eye exam appointment online via LensCrafters' scheduling link for the Cumberland Mall location.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for their products.
What payment methods does LensCrafters accept?
LensCrafters accepts various payment methods including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any fitness facilities near LensCrafters at Cumberland Mall?
Yes, Planet Fitness, a gym, is located nearby, which might be convenient if you want to combine eye care with a workout visit.
What dining options can I find near LensCrafters in Cumberland Mall?
Nearby dining options include Jason's Deli, a salad bar, and Starbucks, a coffee shop, which are convenient for grabbing a meal or beverage before or after your visit.
Are there other shopping options close to LensCrafters in Cumberland Mall?
Yes, there are several retail stores near LensCrafters such as Aldo (fashion accessories and shoe store), Edge (women's clothing and pub), and Gold Diamond & Co (jewelry store), providing a varied shopping experience.