LensCrafters

4.7
1093 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2370 N Druid Hills Rd NE, Atlanta, GA
30329-3105, United States

Hours

Reviews

4.7
1,093 reviews
5 stars
986
4 stars
16
3 stars
5
2 stars
19
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Aerhais, Wex, and Adrianna.

Repair Services

Many reviews highlighted the quick and efficient repair services offered, with several customers receiving free repairs for their glasses.

Overall Experience

The majority of customers reported positive experiences, noting the welcoming environment and the staff's attentiveness to their needs.

Pricing Concerns

A few customers expressed dissatisfaction with pricing, comparing it unfavorably to other retailers, but this was less common than positive feedback.

Product Quality

Customers were generally satisfied with the quality of the glasses and lenses, with some noting significant improvements in their vision after their purchases.
  • AA
    Alfred Austin
    Nov 15, 2025
    5.0
    I had a great experience at this LensCrafters location. The customer service was excellent from start to finish. Aerhais was very helpful and incredibly patient when walking me through their product availability and options. Wex did a fantastic job getting me fitted and helped me narrow down my selection with ease. Overall, this location is clearly very popular—and for good reason. Highly recommend!
  • MK
    Maggie Kelley
    Nov 12, 2025
    5.0
    I had such a great experience at this LensCrafters! Dr. Boxer was wonderful, and then Wex truly went above and beyond. He took his time helping me choose glasses — from finding styles I liked to helping me try them on and narrow down the perfect pair. I never felt rushed or pressured. If you're looking for new glasses, definitely go see Wex!
  • AP
    Amariah Pompey
    Nov 9, 2025
    5.0
    Hi!! I came in to get my glasses adjusted and the experience was great! Wex helped me out and also gave me a great deal of advice to help make my vision experience more comfortable ( also good advice for life too ). I came in with little to no knowledge and left feeling confident about my next steps ( and my glasses fit! ). Quick, friendly and comfortable experience!
  • AB
    Alfie Brown
    Nov 7, 2025
    5.0
    Aerhais was amazing! I visited the store thinking I needed a new pair of glasses because of how mine fit, but Aerhais took the time to educate me on different eye glasses, how to know the size, determine the right fit, etc. She adjusted my glasses and boom— they fit so much better/comfortably. She’s the definition of excellent customer service! Saved me so much money and educated me along the process. Thank you Aerhais!
  • BR
    Barbara Ribner
    Nov 3, 2025
    5.0
    Dropped in to get my glasses adjusted. Jack assisted me - and straightened my "hit in the face by a ball" bent glasses quickly and expertly - and Aris, who was also working beside him, assisted HIM by moving out of his way without even being asked! Impressive individual and team work! I was in and out in five minutes - and my glasses feel (and work!) SO much better!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.