Business Details
About
OptometryEye Care Center
Dr. Rinku Vaishnav & Associates is your neighborhood eye doctor located at 3425 Lenox Road NE. Your Atlanta eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Location
Hours
Reviews
4.8
413 reviews
5 stars
375
4 stars
11
3 stars6
2 stars
11
1 star
10
What are people saying?
AI-generated from recent customer reviews
Doctor Expertise
Dr. Vaishnav received high praise for her thoroughness, knowledge, and ability to explain conditions and treatments clearly.
Staff Professionalism
While many reviews highlighted friendly and professional staff, there were instances of unprofessional behavior noted by some customers.
Customer Service
Overall, customers appreciated the efficient service and prompt resolution of issues, although there were complaints about insurance verification and checkout experiences.
Office Environment
The office was described as clean, modern, and welcoming, contributing to a positive patient experience.
Mixed Experiences
While many customers had great experiences, a few reported significant issues, particularly with front desk interactions and insurance handling.
- DGDr. Jasmine R. GordonNov 15, 20255.0Your patient and professional service is appreciated.
- DCD'Anna ChambersNov 14, 20252.0Unfortunately, I left this appointment feeling very dissatisfied. I paid out of pocket in addition to using my insurance for several tests, scans, and contact lenses. Despite that, the office would not provide my pupillary distance unless I ordered glasses directly from them. This policy feels unnecessary and unfair to patients.
- LBLuigi BercyNov 3, 20255.0Great service!
- CCCyndi CatalanoSep 19, 20253.01-The store is closed from 2-3 for lunch but when I arrived everyone was eating in the lobby area 2-The ladies were talking very unprofessional while customers were in the store 3-The representative picked up the wrong line and started speaking to a customer when she realized what had happened instead of apologizing she said “Oh Just Kidding” 4-The Dr was great very attentive, helpful, courteous I truly appreciated having a doctor. It was able to provide me that type of service.
- DHDorian Harriston-CellerAug 22, 20255.0The patient experience and service are outstanding! The front desk staff immediately resolved my insurance issue with a prompt call back, which I truly appreciated. Later, the optical staff guided me with expertise and patience in choosing the perfect glasses. And Dr. V is incredible—I’ve definitely found my vision home.
Frequently Asked Questions About Dr. Rinku Vaishnav & Associates
What services does Dr. Rinku Vaishnav & Associates offer?
They provide comprehensive eye care including annual eye exams to check vision changes, update prescriptions, and assess overall eye health for early detection and prevention of eye issues.
Where is Dr. Rinku Vaishnav & Associates located?
They are located at 3425 Lenox Road NE, Atlanta, GA 30326, in the Lenox area.
What are the operating hours for Dr. Rinku Vaishnav & Associates?
They are open Monday through Thursday from 10:00 AM to 6:00 PM, Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I schedule an eye exam appointment?
You can schedule your eye exam online via their reservation URL at Pearle Vision's scheduling page tailored for their store.
What payment options are accepted at Dr. Rinku Vaishnav & Associates?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken by the staff at Dr. Rinku Vaishnav & Associates?
The office staff speaks English, Spanish, and Hindi to serve a diverse community.
Which nearby places might I visit before or after my eye care appointment?
You can visit Pearle Vision for eyewear, Sleep Number for mattresses and furniture, or enjoy a meal at Shula's 347 Grill steakhouse nearby.
Are there convenient transportation or car rental services near Dr. Rinku Vaishnav & Associates?
Yes, Avis Car Rental and Avis Rent A Car agencies are nearby for your car rental needs.
What other health and medical services are available close to Dr. Rinku Vaishnav & Associates?
DentFirst Dental Care provides nearby dentist services including cosmetic dentistry, and Health Land Massage offers massage and reflexology treatments.
Are there hotels near Dr. Rinku Vaishnav & Associates for out-of-town visitors?
Yes, nearby hotels include Wyndham Atlanta Buckhead Hotel & Conference Center, Atlanta Marriott Buckhead Hotel & Conference Center, and Marriott for convenient lodging options.