Precision Hearing

Reviews

• AB

  Annette Bates

  3 days ago
  5.0
  Trenton Sims is knowledgeable, easy to talk with, and helpful. I had a good experience there.
• CC

  Christopher

  4 days ago
  1.0
  After visit to this office in May 2025 , we recently received a statement showing a $2,725 charge submitted to my elderly father's May 2025 Medicare Advantage Part B (hearing devices) for products that we did not receive or authorize or sign for. We were physically present at the office on May 5th 2025 and the provider cleaned the device but declined payment. He mentioned he would bill Humana, which was normal and how we had processed it in previous years as shown in our statements. However we have not found a correspondent documented claim for that cleaning and we have no records of a completed visit or signed authorization supporting the $2,725.00 charge referenced in the May 2025 statement. We were told we were checked, but in statements made under oath the provider said he did not check us in because he wanted to attract new customers. This discrepancy raised concerns for us. Provider also stated in a police report that he does not have access to our personal information, but contradicted this statement under oath, and now in fact he says he does have our personal information. Another discrepancy, more red flags. During the interaction the provider introduced himself as "Dr. Simms" , which was confusing to us given the nature of the visit. We also observed public reviews referring to him as "Dr. Simms" , along with responses from the provider acknowledging those comments (see screenshots). We did not see Doctor credentials during our visit, which raised additional concerns about Dr. Simms' credibility. Why would someone acknowledge a statement referencing them as a Doctor without correcting it, (on a public forum, such as Google), if in fact they are not an actual Doctor? That is very alarming to us. It is my opinion, a Google reader could come away with the impression that the provider is a doctor, (like we did after he introduced himself as Dr. Simms). The provider, Dr. Simms, may be a doctor, however at the time of our visit we did not see any credentials. Based on these reasons, my elderly father chose to switch providers, which he has the right to do even at age 90. We encourage others to carefully review their insurance statements and verify provider credentials and billing details. And we ask that you remove my father's personal information from your system,.
• PP

  pbowles3

  Apr 1, 2026
  5.0
  Have always had a nice, friendly, professional experience with this office. They have been in the business for a long time, yet they still have some of the most advanced equipment available.
• BS

  Birdie D Stringfellow

  Mar 30, 2026
  5.0
  Friendly and respectful atmosphere. All my questions were answered and my needs met quickly. I recommend this place to anyone interested in improving their hearing.
• BH

  Brittan Hill

  Mar 3, 2026
  5.0
  Very pleasant friendly environment. We waiting area was not over crowded. I’m fact they had to wait on me to finish does. I was taken right back. They were informative and helpful about the steps o should take next

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