Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
793 reviews
5 stars
713
4 stars
18
3 stars5
2 stars6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Izabela, Xavier, and Neka going above and beyond.
Product Quality
Several reviews highlighted issues with the quality of glasses, including receiving scratched frames and poor workmanship, leading to dissatisfaction.
Efficiency
Customers appreciated the quick service for adjustments and repairs, with many noting that their issues were resolved promptly.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service and negative experiences, indicating inconsistency in customer interactions.
- JNJames NaDec 31, 20255.0Ava helped sit down with me for about half an hour to go over my best options and found a great deal. Very helpful
- SKSushil KumarDec 30, 20255.0Great experience at lens crafter. The associate(Esbelda) was very knowledgeable and answer all my questions. She also helper us to select right product. Five star to the Esbelda who take care of us.
- DRDeepak ReddyDec 28, 20255.0I had a great experience at LensCrafters thanks to Izabela. She was extremely patient and took the time to walk me through all the frame options, pricing, and lens choices without ever rushing me. She really listened to what I was looking for and helped me choose the best glasses that fit both my style and budget. Her customer service was outstanding—knowledgeable, friendly, and genuinely helpful. On top of that, she has a very pleasant personality that made the whole experience comfortable and enjoyable. If you’re visiting this location, I highly recommend asking for Izabela. She truly goes above and beyond for her customers!
- FWfuyee wangDec 24, 20255.0I like LensCrafters at Avalon location. Yesterday I purchased two pairs of glasses, one for myself and one pair for my son. Ava provided very professional services. She was so patient, provided detailed information on insurance coverage, what each feature means etc. many thanks to her!
- AAAziza AliDec 20, 20255.0I had a great experience at LensCrafters thanks to Xavier. He was professional, knowledgeable, and extremely patient throughout the entire process. Xavier took the time to explain my options clearly, helped me find frames that suited me well, and made sure everything felt comfortable and right before finalizing my purchase. His customer service truly stood out, and he made the visit smooth and stress-free. I highly recommend asking for Xavier if you’re visiting LensCrafters at Avalon!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Alpharetta offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
How can I schedule an eye exam at LensCrafters Alpharetta?
You can schedule an eye exam online through their official scheduling link provided on their website.
What vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours of LensCrafters in Alpharetta?
LensCrafters is open Monday to Friday from 9 AM to 6 PM, Saturdays from 9 AM to 8 PM, and Sundays from 12 PM to 6 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your eyewear purchases.
Which designer eyewear brands are available at LensCrafters Alpharetta?
They carry designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo Ralph Lauren, Prada, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Are there any nearby optometry clinics near LensCrafters Alpharetta?
Yes, Peachtree Eye Associates, an optometrist and eye care clinic, is located nearby and can be an additional resource for eye care needs.
What dining options are available near LensCrafters at Avalon?
Nearby dining options include gusto! Avalon, Gusto!, Bantam + Biddy at Avalon, Ted’s Montana Grill, and CRU Food and Wine Bar where customers can enjoy a variety of meals before or after their visit.
Are there shopping opportunities near LensCrafters Alpharetta?
Yes, LensCrafters is located in the Avalon shopping center, close to stores like Anthropologie, Banana Republic, and Lovesac, offering a great shopping experience alongside your eye care visit.
What payment methods are accepted at LensCrafters Alpharetta?
LensCrafters accepts a variety of payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.