LensCrafters

4.7
783 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4190 Avalon Blvd, Alpharetta, GA
30009, United States

Hours

Reviews

4.7
779 reviews
5 stars
700
4 stars
17
3 stars
5
2 stars
6
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ashley, Dylan, and Neka.

Timeliness

Several reviews highlighted quick service for repairs and adjustments, with many customers appreciating the efficiency of the staff.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and issues with product quality.

Doctor's Care

Customers expressed satisfaction with the eye exams and care provided by Dr. Zuniga, noting her patience and thorough explanations.

Store Environment

Some feedback indicated issues with cleanliness, particularly regarding the condition of the glasses available for trying on.
  • KJ
    Kshema Jawahar
    Nov 16, 2025
    5.0
    Neka was very helpful with the issue I had with my glasses
  • AV
    Ajith Vaithyam
    Nov 15, 2025
    5.0
    Neka was super helpful with adjusting my frame. Would recommend 10/10
  • SW
    Sharon Wilson
    Nov 3, 2025
    5.0
    We're visiting from Virgina and had a mishap with my husband's glasses. Michele took amazing care of us and with professional and so much courtesy. Thank you Michelle 😊
  • JC
    Jackson Collins
    Oct 31, 2025
    5.0
    Ashley was very helpful with finding what was wrong with my sunglasses and had great customer service. Definitely coming back to give more business
  • CU
    Chuck Utterback
    Oct 29, 2025
    1.0
    Was a 10 year customer. Just went for eye exam at 5:15pm. Was 8-minutes late due to rain. Doctor told me to reschedule since they close at 6pm. Guess they can't stay late 8-minutes. Not customer focussed. Happy to go elsewhere.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.