Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
433 reviews
5 stars
376
4 stars
7
3 stars2
2 stars6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting Zak and Catalina for their exceptional service.
Long Wait Times
Several reviews mentioned long wait times and prioritization issues, with customers feeling neglected while waiting for assistance.
Repair Services
Customers appreciated the quick and efficient repair services offered, often free of charge, which contributed positively to their experiences.
Mixed Experiences
While many had positive experiences, some customers reported frustrations with communication and service inconsistencies, particularly regarding the pickup of glasses.
- MLMichael Lartey2 days ago5.0I visited the North Point store as a last-ditch effort after another location refused to help me with a repair that was only one day out of warranty. My glasses are an essential part of my life, and because these lenses were as expensive as a whole new pair, I was incredibly stressed. Monique Thomas was a total lifesaver. She provided a one-time courtesy exchange and treated me with genuine empathy. Monique didn’t just fix my glasses; she saved my loyalty to the brand. Exceptional leadership!
- VVVishunil VishunilDec 26, 20251.0Worst ever experience at North point LensCrafters . The lady on floor kept accepting other customers and prioritizing them despite we patiently waited for 30-40 min. After enquiring about why she let other customers go first she said she was not on the floor (while she was there all the time). I would suggest to visit other lensecrafters in the cumming or Avalon instead of this unless you ready to wait while they prioritize other customers on their own even though you came first.
- MDMark DDec 15, 20251.0Whoever was working at 7:20p on 12/15/25 should be scolded. I was next to be seen and she knew it and decided to take care of someone else picking up glasses. That turned into a lot more than a quick pick up and I sat there for 20 minutes. Finally left without being seen. Awful experience.
- AHArvin HortelanoDec 8, 20255.0Catalina was very helpful and entertained all our questions / options. She is very knowledgeable and accommodating
- MPMihir PaulNov 29, 20255.0Catalina did an excellent job of helping me find glasses. Will come back again!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Alpharetta offer?
LensCrafters in Alpharetta offers comprehensive eye exams, premium lens solutions such as Transitions® and blue-violet light filtering lenses, and a wide selection of designer eyewear brands.
Can I get prescription wearable technology at this LensCrafters location?
Yes, this location offers prescription wearable technology from innovative brands including Ray-Ban Meta, Oakley Meta, and Nuance Audio.
Which designer eyewear brands are available at LensCrafters in Alpharetta?
They carry a variety of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Brooks Brothers, Coach, Michael Kors, Oakley, Persol, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, and Vogue.
What vision insurance plans does LensCrafters accept?
They accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters Alpharetta?
You can schedule an appointment online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0082&storeId=10851
What are the operating hours at LensCrafters in Alpharetta?
LensCrafters in Alpharetta is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup services for customers.
Which nearby stores could I visit for beauty and hair products after my eye exam?
Nearby you can visit Bath & Body Works for hair supply products and Sally Beauty for beauty products and supplies, conveniently complementing your visit to LensCrafters.
Are there any dining options near LensCrafters where I can eat before or after my appointment?
Yes, nearby dining options include Honey Baked Ham, Food Terminal (Malaysian and Asian cuisine), Poke Bar (Hawaiian cuisine), Luby's, and Fuddruckers (American burgers), offering a variety of meals close to LensCrafters.
What nearby stores offer clothing and outdoor gear if I want to shop after my eye care visit?
Nearby stores include 5.11 Tactical for outdoor gear and clothing, Marshalls and Stein Mart for department and clothing shopping, J.Crew Factory and Nordstrom Rack for mens, womens, and childrens clothing.