Family First Vision Care - Winter Park

4.8
982 reviews

About

OptometryEye Care Center
Family First Vision Care - Winter Park is your neighborhood eye doctor located at 110 S Orlando Ave.. Your Winter Park eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Family First Vision Care - Winter Park
110 S Orlando Ave., Winter Park, FL
32789, United States

Hours

Reviews

4.8
214 reviews
5 stars
199
4 stars
4
3 stars
2
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for being friendly, knowledgeable, and accommodating, contributing to a positive customer experience.

Service Issues

Several customers reported long wait times and issues with communication, particularly regarding appointment scheduling and billing.

Mixed Experiences

While many customers had excellent experiences, some reported negative interactions with specific staff members, leading to dissatisfaction.

Telehealth Concerns

Some customers expressed disappointment with the telehealth model, preferring in-person consultations with doctors.

Overall Satisfaction

Despite some issues, many customers expressed overall satisfaction with their eye exams and the thoroughness of the services provided.
  • JJ
    Jennifer Jones
    Nov 7, 2025
    5.0
    We've been going to Family First ever since moving to Florida. Everyone is always so nice and friendly. The doctors are patient and explain every step of the appointment.
  • KK
    K
    Aug 20, 2025
    1.0
    Had my first visit here to get contacts for the first time but the visit itself took over an hour that I did not have time to train with the optometrist to put on contacts so they asked me to book a second appointment to come back. They charged me $90 for my first visit and I emailed, called, and texted for an itemized receipt but have not heard back at all. The email address on their website doesn’t even work because my emails bounce back and no one gives you a call back or picks up. I ended up cancelling my appointment because I wanted to know if they’d charge me again for that 2nd visit for my contact but they never responded. they haven’t even followed up to confirm that my contacts came in that they would order
  • AC
    angie collazo
    Feb 18, 2025
    5.0
    Everyone was so friendly and helpful And I intend to keep going back this site
  • LW
    Laura Watson
    Oct 7, 2023
    5.0
    All of the staff from the person that did my exam to the one that helped me pick out glasses were all extremely friendly and amazing!
  • DN
    deborah nazario
    Dec 31, 2022
    5.0
    I had an excellent experience

Frequently Asked Questions About Family First Vision Care - Winter Park

What are the business hours for Family First Vision Care - Winter Park?

Family First Vision Care - Winter Park is open Tuesday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 4:00 PM. It is closed on Mondays and Sundays.

Where is Family First Vision Care - Winter Park located?

It is located at 110 S Orlando Ave., Suite 11, Winter Park, FL 32789, United States.