Family First Vision Care - Winter Park is your neighborhood eye doctor located at 110 S Orlando Ave.. Your Winter Park eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
The staff received high praise for being friendly, knowledgeable, and accommodating, contributing to a positive customer experience.
Service Issues
Several customers reported long wait times and issues with communication, particularly regarding appointment scheduling and billing.
Mixed Experiences
While many customers had excellent experiences, some reported negative interactions with specific staff members, leading to dissatisfaction.
Telehealth Concerns
Some customers expressed disappointment with the telehealth model, preferring in-person consultations with doctors.
Overall Satisfaction
Despite some issues, many customers expressed overall satisfaction with their eye exams and the thoroughness of the services provided.
JJ
Jennifer Jones
Nov 7, 2025
5.0
We've been going to Family First ever since moving to Florida. Everyone is always so nice and friendly. The doctors are patient and explain every step of the appointment.
KK
K
Aug 20, 2025
1.0
Had my first visit here to get contacts for the first time but the visit itself took over an hour that I did not have time to train with the optometrist to put on contacts so they asked me to book a second appointment to come back.
They charged me $90 for my first visit and I emailed, called, and texted for an itemized receipt but have not heard back at all. The email address on their website doesn’t even work because my emails bounce back and no one gives you a call back or picks up.
I ended up cancelling my appointment because I wanted to know if they’d charge me again for that 2nd visit for my contact but they never responded. they haven’t even followed up to confirm that my contacts came in that they would order
AC
angie collazo
Feb 18, 2025
5.0
Everyone was so friendly and helpful
And I intend to keep going back this site
LW
Laura Watson
Oct 7, 2023
5.0
All of the staff from the person that did my exam to the one that helped me pick out glasses were all extremely friendly and amazing!
Frequently Asked Questions About Family First Vision Care - Winter Park
What are the business hours for Family First Vision Care - Winter Park?
Family First Vision Care - Winter Park is open Tuesday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 4:00 PM. It is closed on Mondays and Sundays.
Where is Family First Vision Care - Winter Park located?
It is located at 110 S Orlando Ave., Suite 11, Winter Park, FL 32789, United States.
What types of payment does Family First Vision Care - Winter Park accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What services does Family First Vision Care - Winter Park provide?
Family First Vision Care focuses on comprehensive eye care including annual eye exams to monitor vision changes and overall eye health to ensure early detection and prevention of eye disorders.
Does Family First Vision Care - Winter Park offer services in languages other than English?
Yes, services are offered in both English and Spanish.
How can I schedule an eye exam at Family First Vision Care - Winter Park?
You can schedule an eye exam online using their reservation link provided on their website.
What nearby dining options are available around Family First Vision Care - Winter Park?
Nearby dining options include Sixty Vines Winter Park, Kona Grill - Winter Park (sushi and restaurant), Bulla Gastrobar (Spanish tapas bar), Chuy's (Mexican restaurant), and Rise Southern Biscuits & Righteous Chicken (American restaurant and bakery).
Are there nearby wellness and spa services close to Family First Vision Care - Winter Park?
Yes, there are several spas nearby such as Spavia Winter Park and spavia day spa - winter park offering skin care, massage therapy, and wellness programs.
What are some nearby health-related services around Family First Vision Care - Winter Park?
Nearby health services include Sage Dental of Winter Park (dentist and oral surgeon), B&B Florida Eyecare Winter Park (doctor), and Millennium Specialty Pharmacy.
How can nearby transit or transportation options help me reach Family First Vision Care - Winter Park?
While specific transit stations are not listed, the presence of an Uber link feature suggests customers can conveniently use ride-sharing services to reach the location at 110 S Orlando Ave., Winter Park.