LensCrafters

4.6
519 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3119 Daniels Rd, Winter Garden, FL
34787-7012, United States

Hours

Reviews

4.6
519 reviews
5 stars
457
4 stars
9
3 stars
6
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Shaun, Emma, and Diana for their exceptional service.

Product Quality

Customers expressed satisfaction with the quality of glasses and the thoroughness of eye exams, although there were some complaints about incorrect prescriptions.

Timeliness

While many reviews highlighted quick service and timely delivery of glasses, some customers reported delays in receiving their orders.

Negative Experiences

A few customers shared negative experiences regarding rude staff and unresolved issues with their glasses, leading to dissatisfaction.

Overall Satisfaction

Overall, the majority of reviews reflected a positive experience, with many customers expressing a willingness to return and recommend the store.
  • CC
    CJ
    3 days ago
    1.0
    I bought glasses here early in 2025 and paid $700 for their best progressive lens. I went back because they did not seem to work well and I was told I just need to get used to them. Now I find out THEY ARE MADE WRONG. Beware, these are supposed to be licensed professionals but I’m stuck with a pair of glasses I can’t see out of.
  • AS
    Akshay Sarran
    4 days ago
    5.0
    Amaya was amazing to work with—super knowledgeable and able to explain everything in a simple, easy-to-understand way. I would definitely recommend working with her on your next trip to the store. The assistant manager was also incredibly kind and knowledgeable; I even learned something new today. If you’re in need of new glasses, this is absolutely the place to go.
  • BS
    Bri Summers
    Jan 6, 2026
    5.0
    This place is the best!!
  • ML
    Morgan Bronk Lutz
    Dec 15, 2025
    5.0
    Janice was a delight throughout the entire process of me getting my glasses. I highly recommend her for any of your eyewear needs. She was polite and respectful throughout the entire process and made re-fitting my frames a breeze, her dedication to making my new glasses feel better on my face was deeply appreciated. I am confident in my new frames. I highly recommend her! She is the standard of excellence!
  • AD
    Amanda Dominguez
    Nov 29, 2025
    5.0
    The man behind the counter for the doctors office is the sweetest man alive, thank god for him. I really needed help and he did not hesitate thank you!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.