Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
360 reviews
5 stars
324
4 stars5
3 stars2
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Anita, Shannon, and Gina for their helpfulness and professionalism.
Doctor Experience
The optometrists, particularly Dr. Tran, received positive feedback for their friendly and informative approach, making patients feel comfortable and well-informed.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly with specific staff members and issues related to service delays or lack of empathy.
Product Selection
Customers appreciated the variety of frame options available and the assistance provided in selecting suitable eyewear.
Efficiency
Several reviews noted the quick service and efficiency in processing eye exams and glasses orders, contributing to a generally positive experience.
- TGTenly G.Dec 3, 20255.0Had a great experience picking out my glasses and had amazing help with the doctor!!
- MJMatthew JohnsonNov 24, 20255.0Anita was an absolute delight during my recent glasses purchase. She displayed exceptional patience, extensive knowledge, and a consultative approach. It’s been over two decades since I’ve been a customer at LensCrafters, and I’ve had the pleasure of visiting multiple locations. However, Anita’s expertise and service at this particular location truly set her apart. Given my large family, I’m committed to ensuring that all of us visit her for our eyewear needs. The doctor at this location is equally impressive, making it an overall win-win situation. Thank you once again, Anita, for your exceptional service!
- VJValencia JosephNov 24, 20255.0Anita level of service was chef kiss. Very professional. Very kind and knowledgeable. Best experience I had with LensCrafters plus the doctor.
- BCbritt cvaldesusoOct 30, 20251.0Cancelled 5 eye exams today. Was told while filling out the paperwork that minors are required to have eyes dilated. Asked that they not be…doctor’s policy, so we walked out.
- MSMi SaviourOct 24, 20255.0Anita is so kind and helpful. She made my experience a great one. She gave me great advice as well as really cared about me picking the best pair of glasses for me! I would definitely recommend this location based on the extraordinary care and service I received! Thank you Anita!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in West Palm Beach offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
What are the operating hours for LensCrafters at 1937 N Military Trl?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What payment methods are accepted at LensCrafters West Palm Beach?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam online via the LensCrafters scheduling link provided for this location.
What brands of eyeglasses and sunglasses are available at LensCrafters?
They offer designer brands like Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tiffany & Co., Dolce & Gabbana, and more.
What are some nearby places customers can visit before or after their appointment at LensCrafters?
Nearby places include Friendly Eyes Optometry, Mexico Lindo Restaurant and Bar, El Mariachi Mexican Restaurant, and Pine Trail Square shopping center, allowing you to enjoy dining or shopping around your visit.
Are there fitness or beauty options near LensCrafters in West Palm Beach?
Yes, nearby options include LA Fitness for workouts, Bling Bling Barber Shop and Le Nail & Spa for beauty services.
Where can I find groceries or shopping centers near LensCrafters?
You can visit Brothers Farmers Market, Sprouts Farmers Market, Marshalls, Peppertree Plaza, and Pine Trail Square shopping center nearby for grocery and shopping needs.
Does LensCrafters provide services for children needing glasses?
Yes, comprehensive eye exams can determine if your child needs glasses; signs include sitting close to screens, squinting, or difficulty with reading and drawing. Schedule your child's exam at LensCrafters today.