Club Pilates

Reviews

• GM

  Greg Miller

  Feb 25, 2026
  5.0
  Sierra was fantastic at JETSET Pilates today! Her choreographed reformer workout was fun, challenging, and flowed perfectly with great music and smooth transitions. Her teaching style is excellent—clear cues, encouraging vibe, and spot-on adjustments that make everyone feel supported and pushed in the best way. Highly recommend booking with Sierra for a motivating, high-energy class. Left feeling stronger and ready for more! 💪✨
• TC

  TL C.

  Jan 18, 2026
  1.0
  It was nearly impossible to book classes with their subpar online system and they cater to unlimited clients only. Frustrating, had to get the office manager to help me fill my schedule. I liked the classes and Pilates but beware, I got really injured in one class after about a month or two going…being taught by a sub. She saw I was struggling and did nothing. I pulled my tiny rib cage muscles that took more than 6 months to heal as I was trying really hard with way too much weight she didn’t catch. Pilates should only be taught by the best detailed professional instructors, not college kids home from college.
• NA

  Nilgun “Nicole” Abes

  Jan 8, 2026
  5.0
  beautiful and clean
• BM

  Brooke Murphy

  Dec 9, 2025
  1.0
  My experience with this Club Pilates studio has ended on a very disappointing note. I had an unlimited membership and decided to cancel due to the lack of availability and frequent turnover of instructors. I called the studio at least three times and left voicemails requesting cancellation, but no one ever returned my calls or followed up by email with confirmation. Despite my repeated attempts to cancel, my card was still charged monthly until I reached out to my credit card company to stop payment, and the studio has refused to refund these additional months charged. Zero stars for customer service.
• JM

  j moesle

  Nov 6, 2025
  1.0
  Bait and switch, then CHARGE the member! Advertising and presenting schedules for a known excellent trainer who had left the organization. She has opened her own exquisite studio. I called twice to confirm that she (JAZMIN) would be teaching the class. I was told yes. I asked about my understanding that she had left. The receptionist told me she would definitely be teaching the class, even the day before. So I went to the studio. Guess what? Jazmin as not there. I have had too many negative experiences with CP trainers so I left. Guess what happened next? CP charged my card for $20 no show. I called and wrote to my home studio describing all I have written here. Since my unlimited membership allowed me to go to both Palm Beach Gardens CP and West Palm Beach CP, I thought my home studio would assist in resolving the issue. I was wrong. CP Palm Beach Gardens told me I had to contact the WPB location. Instead I called the credit card provider and requested that no further CP charges be approved. I had at that point already experienced erroneous charges that no one at CP could resolve. Specifically, I notified the studio that I would be under medical care and needed to suspend my membership under doctor's order. BUT they charged me anyway. When I contacted them, they apologized and told me they would not charge me to the next month. That sounded fine to me and I agreed. BUT they charged me for that month also. After yet another lengthy conversation with the manager, I advised that I would be ending my relationship with Club Pilates the next month (October 2025). Guess what? I get texts and phone calls throughout the day from a third party because my October payment was not approved. Fortunately American Express Company has excellent customer service and is not approving any charges from Club Pilates.

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