Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
329 reviews
5 stars
293
4 stars
5
3 stars3
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Crissy, Veronica, and Julie for their exceptional service.
Product Quality
Several reviews highlighted issues with the quality of eyewear, particularly expensive frames that broke easily, leading to dissatisfaction with the company's handling of warranty claims.
Appointment Issues
There were complaints about appointment cancellations and poor communication regarding insurance acceptance, causing frustration among customers.
Overall Experience
Most customers reported positive experiences with eye exams and frame selection, appreciating the thoroughness and professionalism of the staff.
Staff Knowledge
Customers frequently noted the staff's expertise in helping them choose the right frames and lenses, enhancing their overall shopping experience.
- JHJohn HicksonNov 14, 20255.0Fantastic job by Veronica! Took her time as I needed an update on Oakley rx lenses due to a script change. Walked through the options with Oakley colors relative for golfing and allowed me to check outside in the sun... perfect. Than took her time with measurements and pricing. Finally had Guillermo( SM optician) double check measurements before sending me off...well done!
- JCJ CNov 1, 20255.0Crissy #057745 was/is super nice and explained everything from top to bottom with regards to what my insurance coverage was, to my out of pocket expense and everything in between. She is a Superstar and I will absolutely come back to see her for all of my eyewear needs and recommend her to friends and family. LensCrafters is very lucky to have her!!
- DRDavid RuhfelOct 27, 20255.0Crissy was absolutely amazing!! So helpful !! She made buying glasses awesome.
- EGErick GarciaOct 6, 20255.0⭐️⭐️⭐️⭐️⭐️ Louis, Guillermo, Crissy and the lens crafters team helped me greatly with my vision with a touch of fashion with my new Versace glasses. They went beyond with their communication and service ! Thank you very much !🤓
- BBBilliamOct 3, 20254.0They have always been there for me. My local eyeglass location would always be absent when I had a lens issue. Nose piece fell off and because I took the chance and swung by lenscrafters. They replaced both in just a few mins and saved my weekend. They will be my go to for now on again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in West Melbourne offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in West Melbourne?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam appointment online via their scheduling link provided on their website.
Does LensCrafters offer in-store pickup for purchases?
Yes, LensCrafters provides in-store pickup services.
What payment methods are accepted at LensCrafters?
LensCrafters accepts a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.
What are some nearby places of interest customers can visit when coming to LensCrafters?
Nearby, customers can visit Mattress Barn Melbourne Super Store for home furnishings, Aspen Dental for dental care, and Banfield Pet Hospital for veterinary services, providing convenient stops for additional needs during their visit.
Are there dining options near LensCrafters for customers to enjoy before or after their appointment?
Yes, customers can enjoy a variety of restaurants nearby such as Hong Kong Super Buffet, Burger King, Red Ginger (Chinese restaurant), Bjs Restaurants, and Red Robin Gourmet Burgers and Brews.
Where can customers shop for clothing and beauty services near LensCrafters?
Close to LensCrafters, customers can visit Style Encore for women's clothing, Diamond Nails salon for beauty services, and Plato's Closet for thrift and fashion accessories.