Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Shops at Wiregrass
28249 Paseo Dr., Wesley Chapel, FL
33543, United States
Hours
Reviews
4.8
200 reviews
5 stars
188
4 stars
4
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the entire process.
Eye Exams
Customers report thorough and professional eye exams, with doctors who take the time to explain procedures and address concerns.
Product Selection
The store offers a wide variety of stylish frames and lenses, with many customers expressing satisfaction with their selections.
Mixed Experiences
While many reviews are positive, there are some complaints regarding prescription errors and customer service issues, particularly related to appointment management.
- IOIsabella Oreo3 days ago3.0Had an okay experience at this location. Walked in the store and was greeted immediately which was very nice. Went in with an appointment for an eye exam and had an exam with a gentleman named David. He did not come off very personable and his dedicated workspace and equipment did not seem cleaned or sanitized. When the exam was finished we checked out for a pair of glasses with a young lady that we unfortunately did not catch her name. She was extremely nice but did not seem too knowledgeable on some of the add ons for the glasses such as the anti-fatigue addition. There was also an older gentleman that worked there that helped the young lady size the new glasses and he seemed very well seasoned with how everything worked there. Overall an okay experience. I had a way better experience at the Tampa international location.
- MFMarisol FernandezDec 23, 20255.0Abbey and her team are always so cheerful and willing to help! Even on occasions I don't make a purchase, they always step up and offer advice, help with sizing and making recommendations, and overall make the experience a pleasure. I love Warby at Wiregrass!
- RMR MatDec 20, 20251.0Had my eye exam and they used someone else's prescription to order my glasses. Returned them and prescription has changed and they ordered new glasses. How does a prescription just change completely in 3 days with no new exam, no explanation, no apology and ZERO accountability! Attaching photos!
- PMPaul MarksDec 20, 20251.0Watch out!!! They made a very careless mistake causing hours of wasted time. Had the eye exam and glasses purchased here. The reading prescription they sent, made a mistake of one eye positive and the other negative which is not common and they should have caught their error. Instead we had to drive back and forth over 1.5 hours each way with the glasses....and the only response was "oops it was a typo". We will get you a replacement in about 10 business days! Thanks Warby!
- CTCassidi TenEyckDec 15, 20255.0What's not to love about Warby Parker Shops at Wiregrass?! 🙌 The staff is friendly and personable, eager to answer any questions you may have, at anytime!! Trying to pick between their versatile and wide variety of frames - staff is more than willing to help give you opinions and show you options for you to be able to choose the best frame for you!! 🤓
Frequently Asked Questions About Warby Parker Shops at Wiregrass
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Shops at Wiregrass offer?
Warby Parker offers prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, eye exams, and optical adjustments.
What are the store hours for Warby Parker Shops at Wiregrass?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit Warby Parker Shops at Wiregrass?
Yes, appointments are required for eye exams and services. You can book online through their reservation link.
Does Warby Parker Shops at Wiregrass accept vision insurance?
They are in-network with several major insurance carriers and also accept out-of-network benefits depending on location and plan.
What forms of payment are accepted at Warby Parker Shops at Wiregrass?
This is a cashless store and accepts credit and debit cards, including FSA or HSA cards for eligible purchases.
What should I bring when visiting Warby Parker Shops at Wiregrass?
Bring your eyeballs to try frames, and if purchasing prescription eyewear or contacts, bring a copy of your prescription. Also, bring your FSA or HSA card if you plan to use it.
Are adjustments and fittings available at Warby Parker Shops at Wiregrass?
Yes, they offer optical measurements and complimentary frame adjustments for life with an on-site optician for tune-ups.
Can I return or exchange my eyewear or contacts purchased at Warby Parker Shops at Wiregrass?
Yes, there is a 30-day hassle-free return or exchange policy for eyewear and accessories, and contact lenses must be in original unopened box.
What shopping options are available near Warby Parker Shops at Wiregrass?
Nearby is The Shops at Wiregrass, featuring a variety of stores such as Victoria's Secret, Macy's Backstage, Rack Room Shoes, Sephora, and Bath & Body Works, perfect for combining your visit with other shopping.
Are there places to eat or get refreshments near Warby Parker Shops at Wiregrass?
Yes, nearby eateries include 3Natives, a health food cafe and smoothie bar, and Clean Juice, a smoothie and juice bar, ideal for grabbing a healthy bite before or after visiting.
How can I get my car washed while shopping near Warby Parker Shops at Wiregrass?
CarWash Points at The Shop At Wiregrass offers automotive car wash services close by, convenient for customers combining errands.