LensCrafters

4.3
441 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
28330 Paseo Dr, Wesley Chapel, FL
33543-5412, United States

Hours

Reviews

4.3
441 reviews
5 stars
355
4 stars
8
3 stars
6
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with specific praise for staff members like Jonathan, Tachana, and Andrea for their attentiveness and helpfulness.

Expertise

Customers frequently noted the staff's knowledge and professionalism, particularly during eye exams and when selecting frames.

Repair Services

Many reviews commend the store for quick and effective repair services, often provided free of charge.

Mixed Experiences

While most feedback is positive, there are some complaints regarding inconsistent service and issues with exchanges or refunds.

Product Quality

Customers appreciate the variety and quality of eyewear available, although there are some concerns about specific product durability.
  • JL
    jessica lopez
    3 days ago
    5.0
    Andrea was amazing and very helpful getting my son’s glasses transferred over! Definitely recommend
  • JA
    J. TAN & ASSOCIATES
    Jan 5, 2026
    5.0
    Doctor was Professional ,patience, courteous. Concern and provided referral for further examination
  • AW
    Ali Wainer
    Jan 2, 2026
    5.0
    Andrea and Stephanie were Lifesavers! We had Family visiting from out of state and their glasses broke, and they were so kind to get them fixed quickly for our family member. What a relief! Knowledgeable and so kind!
  • GL
    Gwen Lisboa
    Dec 26, 2025
    5.0
    I just walked out of this store with a pair of DG prescription glasses & a pair of Prada sunglasses. Stephanie was my sales associate and let me just say, I have never received that level of attention and help when purchasing glasses before. I’ve been wearing glasses since 15 years old and never knew about how the shape of my nose/bridge is affected by the glasses itself. She took the time to walk me through all the different styles I tried on, the colors, and what fit me best. I changed my mind a few times and she was patient all throughout. Ariel came in at the last minute as well to finalize the purchase. I would absolutely come back here for my future purchases!
  • GM
    Gina Musolino
    Dec 23, 2025
    5.0
    Dr. Toshia ARCIAGA and staff are excellent, caring and dedicated professionals. Always do a complete eye exam, provide superb advisement with efficient and effective service. Lenscrafter team helpful too with contact and eye glass wear needs with prompt follow-up. Dr. Tosh made certain my multi-focals were the best option for my contacts with his contemporary knowledge and thorough screening - he considers your whole health! Best in the region!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.