LensCrafters

4.6
298 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10300 Forest Hill Blvd, Wellington, FL
33414-3131, United States

Hours

Reviews

4.6
298 reviews
5 stars
263
4 stars
5
3 stars
1
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, especially Linda, Susan, and Loree, received high praise for their friendly, attentive, and knowledgeable service.

Product Assistance

Customers appreciated the personalized help in selecting frames and lenses, with staff taking time to explain options and fit glasses.

Overall Experience

Many reviews highlighted enjoyable and positive experiences, with customers feeling valued and well taken care of during their visits.

Mixed Feedback

While most reviews were positive, there were a few instances of poor service, particularly regarding assistance with issues related to glasses not purchased at the location.
  • TD
    TRU Designerz
    Nov 14, 2025
    5.0
    Awesome group of people and LensCrafters in the Wellington Mall!! Dr. Tran and her team (Angie, Stresha, Kio) also Mrs. Loree (glasses specialist)
  • TD
    TRU DesigNerz
    Nov 14, 2025
    5.0
    Awesome group of people at Lenscrafters’s in the Wellington Mall!! -Dr. Tran, Stesha, Kip, & Angie -Loree, (glasses specialist)
  • JB
    Jason Barrios
    Nov 5, 2025
    1.0
    Worst customer service I have ever witnessed and experienced with a group of receptionist. No help and quick just to push us away.
  • JV
    Janissa Vidal
    Oct 31, 2025
    5.0
    Linda was extremely knowledgeable, patient, and friendly. She made my experience very enjoyable.
  • AA
    Astro
    Oct 16, 2025
    5.0
    I recently visited LensCrafters and had an outstanding experience thanks to Linda. From the moment I walked in she was warm, attentive, and genuinely committed to helping me find the perfect pair of sunglasses. Linda patiently listened to what I wanted, suggested a few styles that suited my face shape, explained lens/tint options clearly, and helped me try on multiple pairs until we found the one that fit comfortably and looked great. I’m very happy with my sunglasses and grateful for Linda’s help. I highly recommend asking for Linda if you visit this LensCrafters she made the whole experience easy and enjoyable.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.