LensCrafters

4.6
309 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10300 Forest Hill Blvd, Wellington, FL
33414-3131, United States

Hours

Reviews

4.6
309 reviews
5 stars
272
4 stars
5
3 stars
1
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2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for their friendliness, helpfulness, and professionalism, with particular mentions of employees like Linda and Susan.

Mixed Experiences

While many customers report excellent service, there are notable complaints about poor customer service and unhelpful staff in certain situations.

Product Knowledge

Customers appreciate the knowledgeable staff who provide detailed information about products and options without pressure to upsell.

Repair Services

The store is recognized for its quick and effective repair services, often provided free of charge.
  • SG
    Sean Grant
    Jan 3, 2026
    5.0
    Our Salesperson Linda at Wellington Mall Lenscrafters was GREAT!
  • SC
    Steven Cosley
    Dec 31, 2025
    5.0
    The Wellington Mall has an extremely friendly staff very helpful. Had my frames changed out while I waited. I’ve been here four times now always a great experience and would recommend this Lenscrafters to anyone
  • CD
    Cristina D
    Dec 27, 2025
    1.0
    Customer service is the worst. I request information and refuse to give me any info with out an appointment
  • MC
    Marta Colodney
    Dec 27, 2025
    5.0
    Great selection and knowledgeable staff. I just wish they didn’t offer the most expensive package first instead of giving me all the choices. I felt like I was haggling.
  • BH
    Brian Hurwitz
    Dec 22, 2025
    5.0
    Excellent customer service. Susan was fantastic. Definitely will return.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.