Baptist Health Urgent Care Express | Wellington

Reviews

• IC

  Ilrett Clarke

  5 days ago
  5.0
  I had a very pleasant visit at the Urgent Care Center. Friendly greeting from receptionist, I was able to pre register so they had my information I just showed my drivers license, waited a few minutes and was called in to see doctor. Team was very nice and efficient. Will use this Urgent Care Center going forward and will definitely recommend to others
• BB

  Bill Brown

  Apr 5, 2026
  5.0
  Absolutely wonderful staff, caring and professional. Dr. Gagno is fantastic !! He listened to my wife and provided excellent advice and guidance. I would highly recommend going to this location for your next visit to a medical clinic.
• EA

  Ezram Agillo

  Mar 30, 2026
  5.0
  Been here a couple times and the experience is excellent. Staff is friendly and concerning, usually don't wait long to be brought in the back. Quick and knowledgeable services, I highly recommend this facility.
• BR

  Bruce Rappaport

  Mar 26, 2026
  5.0
  Dr Acqino and the Baptist health staff were very caring and understanding and took the time to listen. When we were finally diagnosed with the flu, my wife and I were given medication and all the proper information to help us navigate to full recovery. Cannot thank them enough for everything they did and would definitely recommend. baptist Health Urgent Care to anyone in the future
• FF

  flaminpetals

  Mar 15, 2026
  1.0
  I came in Today march 15th 2026 The front desk lady is extremely unprofessional and rude she told me it was “my fault” that I didn’t give her the address for where I needed my medication to go I realize that I had a different one on file and apologized after tha I stated I needed the medication sent to the location of my verbal request it was done wrong the first time I was feeling terrible as I’m trying to help her correct the mistake I was looking up the address on my phone and my phone took me to a pharmacy that was in the plaza of this facility instead of the one that I needed it to go she realized that and said “ I thought you said you need the one on forest hill and jog this is not it with a very cold and rude tone and I was like “oh your right my apologies can you give me a second please to find it in my phone I don’t feel well and I’m trying to find it” she was even more disrespectful and impatient with me I was going through a lot physically and was having a hard time concentrating nonetheless, I finally gave her the correct address and she cut me the most distasteful look afterwards as if my presence was such an inconvenience to her I went to my pharmacy and drove all the way back to this facility for her to correct the error and that’s how I was treated she was so disrespectful that I broke down in tears because I was already trying to explain to her that I felt really bad physically and that my symptoms are getting worse it seemed like my words were going through one ear and out the other as I was speaking to her but after my pleas she finally told the doctor and the doctor spoke with me he was very kind and understanding everyone else at the facility is extremely nice attentive and patient especially the nurse and the doctor but watch out for the front desk lady it’s sickening Because people come there to feel better and she makes matters worse by being rude people experiencing sickness don’t need that extra pain I literally told her I did not have the energy to go back and forth with her and I even apologized for my behave because I was the one that had the wrong address on file and then I proceeded to give her the wrong address when I was looking for it on my phone but she didn’t need to say things like “it’s all your fault” and whatnot how she treated me was uncalled for anyway moral of the story the medical care is amazing it’s just that front desk lady

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