Service to Our Patients
Our patients value DaVita because we deliver quality care and we hold ourselves to the highest standards.
Quality Patient Care
We make a difference in each patient’s life by providing quality care. We treat all patients
with warmth, respect and dignity, and provide care that is medically necessary and
appropriate. We involve patients in treatment planning and decisions affecting their care
whenever appropriate.
We do not discriminate in the admission, transfer, discharge or care of patients
Qualified Providers
Our teammates are appropriately trained to provide high-quality care. Only teammates
who are properly trained and have appropriate professional credentials are permitted to
provide patient care services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.