Baptist Health Mariners Hospital ER | Tavernier

Reviews

• WC

  William Cleary

  Apr 3, 2026
  5.0
  Unfortunately I was forced to visit the ER three times during a two month stay in Key Largo. However, I was beyond impressed with every aspect of the care I received. The administration, nurses and doctors were friendly, funny when I needed that, highly competent and extremely thorough. I DONT recommend a visit to the ER but if you have to go, have no fear- they will take care of you.
• WB

  Wil Bennett

  Mar 28, 2026
  5.0
  Following a slip and fall on the wet deck of a small water craft, I was concerned about possible hip damage. I visited the Mariners emergency room and was greeted with professional and courteous administrative and medical staff and care. X-rays confirmed no fracture, so muscular aggravation treatment was prescribed. All questions were answered and all needs were adequately satisfied. Much appreciation extended to the entire staff.
• AZ

  Angela Zapata

  Mar 28, 2026
  5.0
  I had a recent visit to Mariners ED, and I truly want to thank the entire team for their care and professionalism. A special thank you to Kim, the ED coordinator, for being so knowledgeable and helpful throughout my visit, it really made a difference. Lauren, my nurse, was absolutely amazing. From the moment she introduced herself, she made me feel comfortable and at ease, even while I was short of breath. Her calm presence, attentiveness, and compassion stood out and meant so much to me during a stressful time. She truly embodies what nursing care should be. The physician was also very professional, kind, and took the time to answer all of my questions, which I really appreciated. I’d also like to acknowledge the entire team — including registration and the respiratory therapist, Luis — everyone was kind, efficient, and professional. Overall, I felt well cared for, and I’m grateful for the experience. Thank you all for the work you do every day.
• MH

  Monica Herrera

  Mar 24, 2026
  5.0
  My son needed some IV fluids to stabilize for his POTS flare the team was fantastic very professional and kind. They were receptive and extremely professional. Fastest service of any ER I’ve ever been. Thank you all very blessed to have found you.
• SS

  Sarah Sullivan

  Mar 12, 2026
  4.0
  I'll start by saying that I believe the laws are stacked against the average person. I am a chronic pain patient which automatically makes me suspect in medical professionals eyes. Yet, I do have the MRI's & Dr scripts to back up my chronic issues. Why do we even have meds for chronic pain if we are gunna judge everyone taking it like a drug fiend?! Long story short, the NP said "you probably won't be able to fill your meds here" she was right. Yet knowing that, she offered zero help. Thanks for....🤷‍♀️ ***After getting negative feedback I'm changing to 1 star. I did Not present as a pain patient but as having a major bacterial infection. I'm an honest person, therefore explained me/my representation @ my chronic pain. Was never looked @ nose, throat, abdomen palpated. So essentially felt like was given the bare minimum, if that, along with judgement. I'm updating to a 4 star because o did have to go back & this time around, I felt well cared for. Night & day care. Every nurse & my NP were super thorough this time. My NP ran the necessary bloodwork & did the MRI I needed. I had complete confidence in this medical team. So i guess, like anything, depends who you get & how serious they take your complaints. I'm very thankful for the last group, they deserve 10⭐️

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