The Reproductive Medicine Group

Reviews

• CG

  Cailen Grady

  May 22, 2023
  1.0
  Never sent me the appt link. Messed up insurance & didn’t provide amount owed - which was incorrect- until 20 minutes before the appt time that they never sent a link for. Repeatedly told me I was incorrect when I had my insurance provider on the other line indicating the clinic was incorrect. Wouldn’t let me finish speaking & then hung up on me. Do NOT use this fertility provider. An infertility specialist should make it a seamless, stress-free experience. If the first interaction is this poor with the clinic’s effort to resolve being hanging up on the client, can you even imagine what the fertility journey would be like. Thankfully, I recorded the call & work for the company who added this provider to their recommended Center of Excellence and am able to report the clinic for this. Save yourself the time & visit Shady Grove.
• KK

  kngiht4life

  May 10, 2023
  1.0
  Absolute nightmare
• BS

  Brittany Schrader

  Apr 11, 2022
  1.0
  I would not recommend to friends or family. I was under their care from 2018-2022 and there were many hiccups in communication along the way. Ultimately, I left after a very traumatic experience that almost cost me my life (and/or my ovaries) which could have been avoided.
• MF

  Maybel Fernandez

  Dec 4, 2020
  1.0
  Poor customer service skills. Not willing to help if needed or having questions. Every time you need to speak to a staff member it’s impossible to communicate. THEY NEVER PICK UP THE PHONE! Rather travel to the Fletcher location even though they are super close to me. Someone needs to really pay attention to what happens at this location.