Quest Diagnostics

Reviews

• HH

  Heather Howard

  2 days ago
  1.0
  Had a horrible experience here. Phlebotomist refused to use a butterfly needle or do my hand even though Im a hard stick because she was very arrogant. I ended up not even getting my blood drawn at all because I was looking for my paperwork and she stuck me in a room and by the time I found it she had completely forgotten about me. Her attitude was mean and rotten and while I waited I heard her stick a child and the child started BAWLING. After hearing that child cry I gave up and just left because I do not trust this Quest location. As a hard stick who faints, I can't take my chances on a bad phlebotomist. I always drive an hour to go to the one Quest location I actually trust, and I will never go to the one in Tampa again.
• NN

  Nadia

  5 days ago
  5.0
  My visit was quick and the tech was great, she got my vein on the first try which I really appreciated.
• JP

  Judy Philo

  Apr 3, 2026
  5.0
  Great experience with easy check in process, little wait time, very professional and patient friendly staff. Staff made you feel welcome and appreciated. Best Lab I have been to in my 20 years here in Tampa.
• SM

  Sam Merigliano

  Mar 27, 2026
  5.0
  Caitlyn L was so reassuring and sweet. She’s amazing!! She told me she has been with quest for 4 years and I hope she gets the recognition she deserves.
• FR

  FSGrgr rgrerh

  Mar 7, 2026
  1.0
  NOTE: this is not a review of the personnel working here, but the system they have. Terrible schedule management by QuestDiagnostics. I had an appointment and arrived and checked in 15minutes ahead of my appointment time. QuestDiagnostics suggests you make an appointment because those patients would be prioritized. I ended up waiting for 1 hour after my appointment time, when I gave up on waiting. They prioritize walk-ins, some of whom came in after I arrived. They have a screen that displays who is on the walk-in waitlist and who has an appointment, so I could see myself stuck on the top of the appointment checked-in list, while names in the walk-in waitlist kept being called. I don’t know how their system works, whether it is automatic or controlled by someone working here, but it is terrible service, would not recommend for anyone who values their time.