LensCrafters

4.5
761 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2223 N Westshore Blvd, Tampa, FL
33607-1411, United States

Hours

Reviews

4.5
761 reviews
5 stars
651
4 stars
9
3 stars
2
2 stars
8
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Noah, Katherine, and Leon.

Repair Services

Customers appreciated the quick and free repair services offered, often highlighting the efficiency and kindness of staff members.

Mixed Experiences

While most reviews were positive, some customers reported issues with communication and billing practices, indicating inconsistency in service quality.

Product Quality

There were mixed reviews regarding the quality of lenses, with some customers experiencing issues like yellowing within a year.
  • AC
    Amy Casebolt
    Jan 5, 2026
    5.0
    Better than boutique! Great selection and service! Absolutely noteworthy experience. I was there on the last day of the year, along with half of the rest of Tampa trying to spend our last FSA funds. I had gone to luxury boutiques earlier thinking it would give me the best selection and service - and I had even made a purchase! - but still had some funds left and dropped by lenscrafters "just to see". First of all, the lenscrafters designer/luxury frame selection was just as good - in some cases better! - than the boutique offering. Also of note, their pricing was same or superior to the boutiques. The experience in store was the most noteworthy highlight. Despite how busy it was and how close it was to closing time I was never reminded of the time or rushed. They let me browse with no pressure, gave helpful feedback on frame shape for my face shape and make sure I was happy with my choice. I appreciated not being rushed but was especially grateful at the time and care they took to make sure I maximized my funds, including pulling in the very busy manager, who was more than gracious with her time. Coming from someone who has been in customer management for over 20 years, this was a masterclass. Can't wait to get my new frames in hand!
  • SO
    Sofia Oiene
    Dec 28, 2025
    1.0
    I went in because two of my frames were falling apart. They said they were going to talk to the manufacturer and get two new frames to replace them. When I called three days after to see how the process was going they said that after reviewing company policy they wee not going to order anything and they were not going to be handling it. If I didn’t call, nobody was going to let me know that they never ordered the replacement. Hands down the worst customer experience I’ve ever had.
  • SR
    Sydney Rintoul
    Dec 22, 2025
    5.0
    Brought in a pair of Tory Burch sunglasses that had a missing screw (the Tory Burch store told me they don’t do repairs), and LensCrafters fixed them in under 10 minutes and free of charge! Very helpful and friendly!
  • WK
    Wanda Keenan
    Dec 21, 2025
    5.0
    Kudos to LensCrafters! Mrs. Kathy and the entire staff at the International Mall location are ALWAYS courteous and professional.
  • HR
    Hannah Raines
    Dec 20, 2025
    5.0
    Leon and Aaron were so helpful with helping me choose my perfect frame!! They were both so kind and professional. I can’t wait for my glasses to be ready. ☺️☺️

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.