LensCrafters

4.5
746 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2223 N Westshore Blvd, Tampa, FL
33607-1411, United States

Hours

Reviews

4.5
746 reviews
5 stars
638
4 stars
9
3 stars
2
2 stars
8
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Noah and Katherine, received high praise for their exceptional customer service, being friendly, knowledgeable, and helpful.

Efficiency

Customers appreciated the quick and efficient service, with many noting fast repairs and smooth transactions.

Professionalism

The team demonstrated professionalism and care, especially during eye exams and when addressing customer concerns.

Product Knowledge

Employees were recognized for their extensive knowledge about products and services, helping customers make informed decisions.

Mixed Experiences

While most feedback was positive, some customers expressed frustration with unexpected charges and issues with insurance processing.
  • CB
    Chantelle Berger
    Nov 8, 2025
    5.0
    Went to have my sunglasses adjusted while at the mall and Noah was so friendly and helpful! 10/10 service ⭐️⭐️⭐️⭐️⭐️
  • NW
    Nathan Westbrooks
    Nov 1, 2025
    5.0
    Leon was an standing young man, very knowledgeable, kind, and spectacular personality of customer service💯👍🏽. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️.
  • NP
    N.C.W. Productions
    Nov 1, 2025
    5.0
    Leon was my service provider, he was very patient and with great customer service. I was able to get exactly what I wanted with his help kudos to him.
  • CG
    Cristian Garcia
    Oct 30, 2025
    5.0
    Katherine at LensCrafters was amazing! She was friendly, professional, and super helpful throughout the whole process. Great customer service — highly recommend her!
  • MC
    Megan Cunningham
    Oct 22, 2025
    1.0
    The optometrists will not see you unless you agree to get a retina scan. Inappropriate up charge. Shame on you. Forcing patients to pay extra. A zero co pay is now a 30$ mandatory up charge.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.