Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
218 reviews
5 stars
176
4 stars
4
3 stars
5
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Angie, Fabrizio, and AJ for their professionalism and attentiveness.
Optometry Scheduling
Several reviews noted issues with scheduling and timeliness, with some customers experiencing delays that led to appointment cancellations.
Product Quality
There were mixed reviews regarding the quality of lenses, with some customers expressing dissatisfaction with lens durability and prescription accuracy.
Overall Experience
Most customers reported positive experiences, appreciating the friendly atmosphere and helpful staff, although a few mentioned negative interactions.
- MRMitzi RuizJan 4, 20261.0They have a new eye doctor office and they charge for things that are not needed. They give u paper work to fill out but you are only able to agree there is no option to disagree. Staff is rude when u try to pled your case they tell u that u have to have these services. Do not use this center or the eye dr who is dr panetta
- BMBrittany MontanoJan 4, 20261.0Don’t go here. All they did was tell us our children NEEDED and REQUIRED a bunch of things that we found out from other lens crafter were all optional. Started off with an eye test that our insurance didn’t cover. Person on the phone said it was required in order to make appointment. Called a different lens crafter and they said it’s recommended but not required. Brought it back to this lens crafter attention and all of a sudden we didn’t have to do it. Our insurance covers $25 lenses (base lenses I’m sure) but we didn’t want any upgrades right now until the new insurance kicked in for 2026. Somehow my husband walks out with a $98 bill per child for lenses, explained to me they said it was required and was pretty much forced into it. Again come to find out from another lens crafter that all those up charges were all optional. Not respecting peoples budget and/or knowledge of the system. Trying to lie people into believing it must be done to make more money? So here we are driving to them today because we were called yesterday saying the lenses were in and to bring the kids frames so they can be cut and they would cut them within an hour. My husband calls just to verify mid drive with children in the car, since they have been unreliable with information, and they failed to mention yesterday they have no lab person to cut them on Sundays. Why was this not mentioned to us on the phone? Just super unreliable all around and cannot be trusted at all. We usually go to a differnt one but wanted to try this one as it’s a convenient drive for us, never again. Deceiving us all around.
- PGPaul GhalyJan 3, 20265.0Gerald was incredible! He is very professional and educated us on all the options and was very patient with us. I recommend him 10/10 if you come to this location! For eye exams with Elite Eyes: Dr. Panetta is very informative and welcoming, and Marco is excellent! The whole team made it a wonderful experience.
- JGJason GriffithDec 30, 20254.0The optometry side could use improvement when it comes to staying on schedule. I ended up cancelling my appointment when they were 30 minutes late. That said, the retail side (LensCrafters) was a blueprint for excellent customer service. Lindsey was incredibly sweet, and the manager went above and beyond to be helpful. Unfortunately, the back office didn’t match that same level of efficiency and felt more like a typical DMV experience. With better coordination behind the scenes, this location could easily be outstanding.
- KDKariany DiazDec 29, 20255.0Fui por primera vez ahi y mi experiencia fue extremadamente buena uno se siente como en casa. El trato de todos es espectacular especialmente de la muchacha que me atendio Sheyla con mucha paciencia y profecionalismo ella es exelente. Sun dudas me quedo ahi con ellos. Una experiencia exelente y sali super complacida.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your vision is optimized.
Which designer eyewear brands can I find at LensCrafters?
You can find a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does this LensCrafters location offer in-store pickup options?
Yes, this LensCrafters location offers in-store pickup services for your convenience.
What are the operating hours for LensCrafters in Citrus Park Town Center Mall?
LensCrafters is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through LensCrafters' website at their dedicated scheduling link.
What nearby optometrists and eyewear stores can I visit in Citrus Park Town Center?
Nearby eyewear and optometry providers include James Cancellari, Beyond 2020 Vision Specialists, and another LensCrafters location within the mall, offering you multiple options for eye care.
What nearby shopping options are available around LensCrafters at Citrus Park Town Center?
Customers can explore stores such as Rackroom, Macy's Backstage, and Windsor Fashions nearby for clothing and accessories shopping before or after visiting LensCrafters.
Are there places to grab a snack or quick meal near LensCrafters?
Yes, nearby food options include Auntie Anne's for quick bakery items and Candy Barrel of Florida for sweets and desserts, great for a treat while shopping at Citrus Park Town Center.