LensCrafters

4.4
212 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7802 Citrus Park Town Center Mall, Tampa, FL
33625-3178, United States

Hours

Reviews

4.4
212 reviews
5 stars
172
4 stars
3
3 stars
5
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Angie, Fabrizio, and AJ.

Professionalism

The eye exams and consultations were described as thorough and professional, with doctors and staff providing clear explanations and guidance.

Mixed Experiences

While many reviews highlighted positive experiences, there were notable complaints about poor service and long wait times, particularly regarding order fulfillment and customer support.

Product Quality

Customers expressed dissatisfaction with the quality of lenses, citing issues with comfort and effectiveness, despite the high prices.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • DC
    Derick Crespo
    Nov 17, 2025
    5.0
    Marco was a great help and resolved all my problems, I was a little upset because I have been around town trying to get new lenses for my favorite frames. Marcos was able to find exactly what I needed, he even helped resolve an issue with my payment card. I really appreciate your patience man!
  • PR
    Partho Roy
    Nov 10, 2025
    5.0
    Amazing service; I bought my eyeglasses from here back in December 2024 (for a great sale price), and I returned here today to get the frames adjusted after I fell last week. The sales associate remembered me (from a year ago) and fixed them up immediately. Definitely the place to buy your eyewear!
  • LL
    Leah
    Sep 29, 2025
    5.0
    Fabrizio was fantastic with my contact order he made everything easy and quick loved the experience
  • RK
    Roopa Kiran
    Aug 23, 2025
    5.0
    Lindsey was awesome for accommodating my request to fix my sun glasses yesterday. She’s kind & was able to help me out in a short time. Thank you, Lindsey.
  • CL
    Carol Lee
    Aug 22, 2025
    5.0
    Excellent service, thorough exam, explanation of exam and selection of frames and fit of a new prescription.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.