LensCrafters

4.7
264 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
343 Westshore Plz, Tampa, FL
33609-1812, United States

Hours

Reviews

4.7
264 reviews
5 stars
237
4 stars
3
3 stars
2
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing exceptional service to customers.

Repair Services

Many customers appreciated the quick and free repairs for glasses, often done on the spot, enhancing their overall experience.

Eye Exams

The eye exams are noted to be thorough and professional, with doctors taking the time to address patient concerns.

Mixed Experiences

While most reviews are positive, there are some complaints regarding billing issues and customer service inconsistencies.
  • BB
    Belise Borroto
    Jan 6, 2026
    5.0
    Blake and Jen at Lenscrafters at Westshore Plaza were amazing ! Thank you for your excellent customer service.
  • LS
    Leidy Sosa
    Jan 4, 2026
    5.0
    We had a great experience at this store. Blake the store manager helped us order our new glasses. Friendly and courteous service. We appreciated that Blake checked our insurance benefits thoroughly to make sure we maximized our savings. This store has a large selection of styles. It’s worth the drive. Thank you Blake and welcome to this Tampa store :)
  • NM
    Nitti McQueen
    Dec 27, 2025
    5.0
    Had to come into the store after having a young family member play a lil too rough in my glasses while I took a nap. Blake helped with an adjustment to my frames and got them centered back perfectly. I don’t go to any other Lens Crafters cuz the team at WestShore never fails
  • TG
    Tom Galligan
    Dec 23, 2025
    5.0
    Phenomenal experience. Jen was an absolute rock star. helped walk me through choosing the perfect frames and lenses. Answered all my questions quickly and accurately made the process very simple and easy. Told me what to upgrade and what not to 10 out of 10 recommend!
  • PC
    Phyllis Clark
    Dec 23, 2025
    5.0
    Sherese was awesome!!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.