BODY20® Carrollwood knows the workout that will change your life doesn’t start with your muscles. It starts with your brain. By utilizing EMS technology that mimics the electric pulses your brain creates during a great workout, and pairing it with the personalized attention of one-on-one training, BODY20® gives you the equivalent of a six hour workout in just 20 minutes. All by utilizing the most powerful muscle you have: your brain.
I had a session scheduled this past Tuesday, which would have been my very first appointment. I had already confirmed my booking in advance, so I was surprised to receive a text at 4:44pm (less than two hours before my 6:30pm session) asking me to reconfirm within two hours or risk losing the appointment. At that time, I was at work and unable to access my personal phone. By 5:28pm, I received another message stating that my session had been released.
As soon as I was off work at 5:30, I immediately called the office. Unfortunately, the staff member I spoke with was unprofessional and dismissive. When I tried to explain the situation, she showed no concern and offered no solution. When I expressed that this reflected poor customer service and that I would not be rescheduling, her only response was “OK.”
This is not the level of professionalism or customer care I would expect from an establishment where clients are paying for services. Not everyone has access to their phones during work hours, and canceling a confirmed appointment under these circumstances feels unreasonable. Based on this experience, I do not feel confident investing my time or money here.
WW
WolfWISE007
Sep 23, 2025
5.0
Kayla was very knowledgeable, professional, and helped me figure out my workout plan for my goals. Thank you so much Kayla!,
KP
Kam Prettyboy
Nov 2, 2024
5.0
Omg. This place is amazing. Great staff ! Well worth the money .
MJ
MERCEDES JARA-ALMONTE
Apr 18, 2024
1.0
I tried body20 twice, the sterilization of the equipment used is questionable I got a red spot on my side of my stomach as well but don’t want to post that. I think the water allows bacteria to grow in the “framework” outfit the pants and shirt. I don’t understand why you can’t wear your own shorts and shirt. I enjoyed the actual exercise except their mindset is the equipment will be fixed to fit you after you pay for the membership. I think that the staff needs to be better at making sales because it is mostly teenagers. I recommend making prices more affordable.
What type of workout does BODY20® Carrollwood offer?
BODY20® Carrollwood uses EMS technology combined with one-on-one personalized training to provide a low impact, full body workout in just 20 minutes.
How long is a typical BODY20® workout session?
Each workout session at BODY20® Carrollwood lasts just 20 minutes, delivering the equivalent of a six-hour workout.
What are the opening hours for BODY20® Carrollwood?
BODY20® Carrollwood is open Monday to Friday from 5:30 AM to 9:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Where is BODY20® Carrollwood located?
BODY20® Carrollwood is located at 3809 Northdale Boulevard, Tampa, FL 33624, USA.
How can I contact BODY20® Carrollwood?
You can contact BODY20® Carrollwood by phone at +1 813-521-7691 or by email at carrollwood@body20.com.
Which payment methods does BODY20® Carrollwood accept?
BODY20® Carrollwood accepts American Express, Discover, Mastercard, and Visa credit cards.
Is there a way to schedule a free demo session at BODY20® Carrollwood?
Yes, you can schedule a free demo session through their website at https://body20.com/.
Are there any nearby restaurants to visit before or after a workout at BODY20® Carrollwood?
Yes, nearby restaurants include Subway, Marco's Pizza, Genghis Grill, and Capriotti's Sandwich Shop, convenient for a meal before or after your workout.
What local businesses are near BODY20® Carrollwood that customers might find useful?
Nearby businesses include Carrollwood Nails for beauty services, Winn-Dixie for groceries, and Fred Astaire Dance Studios, another fitness option.
Is there public transit or travel services near BODY20® Carrollwood that can help customers reach the gym?
Southwest Airlines and USPS are nearby, indicating available travel services. While specific public transit options aren't listed, local services can help customers plan their visit.
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