Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
456 reviews
5 stars
422
4 stars4
3 stars3
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Martha and Ludlow providing exceptional service.
Product Quality
Some customers reported issues with defective glasses and dissatisfaction with the resolution process, indicating a need for improvement in product quality and handling of complaints.
Professionalism
The optometrists and staff were frequently described as professional and knowledgeable, contributing to a positive experience for many customers.
Store Environment
The store was noted for its cleanliness and pleasant atmosphere, making it a welcoming place for customers.
- ADArianna Dallas-WhiteDec 30, 20255.0I had many questions and Elizabeth was so patient!
- SDSean DaCostaDec 19, 20251.0I cannot explain to you how interrogated I felt at this place. There were two employees standing behind the counter as I walked in. One of them had asked from behind the counter what did I need today. My response was prescription and frames," their response, "the doctor isn't in today." I told them "it's ok I have my prescription already" They in response "may have to check maybe it's expired." I told them it's ok, I have it was done yesterday. They went ahead and told me what the offers were and I said I have a friends and family coupon. They said oh it's probably expired, I said no, it expires 2026. They said let me take a look at it. My response was regardless can I still browse? We can get to the coupon after. Keep in mind this back and forth was from behind the counter with both representative while I was on the other side of the store. At this point in time, I have not even gotten to the second frames case. It was a feeling of interrogation without actual service or help. Being very familiar with Luxottica I know this isn't the standard for customer service and shouldn't be for any of these locations especially when there are so many options around.
- JRJoshua ReeseDec 18, 20255.0Great place and amazing service. Definitely recommend on getting your glasses or prescription here
- RERyan EsdaleDec 11, 20255.0Martha was unbelievably helpful and friendly at the same time. Thank you so much for helping me adjust my glasses and take care of my room mate for his new doctors appointment like it was a breeze!
- LLLazaroDec 11, 20251.0This is the worst LensCrafters location I’ve been to, I told one of the associates that the gosssed I had purchased from them were a little loose and they sometimes fall off my face, she responded in a way that sounded like she was almost offended by what I had just told her, she replied “no glasses will ever fit you perfectly”. Funny enough I went to a different LensCrafters (Pembroke Gardens in Pembroke Pines) and told them the same thing, they gladly helped me out and tried fitting the glasses to my liking with the machines they had there. On another occasion I had visited this sunrise location and told the same useless associate that I had contact lenses that are blurry, she again sounded offended and quickly shut me down saying “you only have 30 days” which was fine because it was only a week since I made the purchase, I told her I only opened one case all the other cases are sealed, she didn’t care she denied the exchange. Now it might be policy so whatever but this lady needs to learn how to be helpful and seem less offended by customers and concerns, customer service here is terrible.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Sunrise offer to ensure quality eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions tailored to your lifestyle, and a wide range of designer eyewear brands, including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters in Sunrise?
Designer brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Tiffany & Co., Ralph Lauren, Polo, DKNY, Armani Exchange, and others.
What payment options does LensCrafters in Sunrise accept?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters in Sunrise accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters in Sunrise?
Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters in Sunrise offer in-store pickup services?
Yes, they offer in-store pickup services.
How can I schedule an eye exam appointment at LensCrafters in Sunrise?
You can schedule your eye exam online at LensCrafters' website via their appointment link or by visiting the store's scheduling page.
What nearby places can I visit near LensCrafters in Sunrise?
Nearby places include Eye C Optometry for additional eye care, Vita Nostra Bakery Bistro and Nothing Bundt Cakes for dining and treats, and Sawgrass Orthodontics for dental care.
Where can I find food options near LensCrafters in Sunrise before or after my eye appointment?
You can visit nearby restaurants such as Bap Bistro for Korean cuisine, Jersey Mike's Subs for sandwiches, Pincho for Latin American food, Chipotle Mexican Grill, Tropical Smoothie Cafe, or Giovanni's Coal Fire Pizza for a variety of dining choices.
Are there any nearby beauty and wellness services close to LensCrafters in Sunrise?
Yes, nearby options include The Med Club and Sapphira Prive Sunrise medical spas, On Point Barber Shop, and Nail Trix & Spa Plantation for beauty and grooming needs.