Planet Fitness

Reviews

• NH

  Niki Holland

  1 day ago
  5.0
  It's the gym I go to regularly. Staff is friendly and are always helpful anytime I have a question. Facility is kept clean and stocked, and the machines are nice.
• CK

  Cassandra King

  Nov 5, 2025
  3.0
  I’ve been going here consecutively for a little over a year now, usually the early morning crowd from 5am-6:30am is when I visit. Terry (tall dude with locs who works at that time normally) is a very nice guy, super personable, and always has a nice attitude. It’s never the staff that’s an issue, it’s the people other members. People rarely follow the rules of wiping their equipment after use and I have personally put away yoga balls, mats, and free weights. I will say, yall really gotta start cleaning those showers more. There’s been multiple times where I have witnessed drain fly larvae in the cold, wet corner of the center shower in the woman’s locker room. Subsequently, it causes people to use the other showers more, and there’s never a shortage of hair, bandaids, pimple patches, and even tampons lingering in the shower or the changing rooms themselves. I used to see a lady in there cleaning periodically but I ain’t seen her in months, what happened lol - anyways, aside from the kinda gross locker rooms, this is one of my favorite places to be and wake up in the morning!
• RM

  Robbie Moody

  Nov 3, 2025
  1.0
  Not user-friendly. The place is now cramped with equipment, and there is nowhere to stretch unless your 5 2" and you don't mind people almost stepping on you. The guests use the equipment and do not put their weights back, so knowing if a machine is being used is difficult to determine. People camp out on the free weight machines, it is like waiting at the DMV to work out. The only concern here is to herd them in like cattle and collect the fees. This is what I've come to expect from Planet Fitness Franchise. It's not about Health, it's about Brand Recognition. Yes, they have a lot of equipment, if you want to climb stairs, bicycle, walk on a treadmill, but for strength training this place sucks. They have weight sets, if you can get to use them.
• MM

  Mary Lou Morrissey

  Oct 24, 2025
  5.0
  Very pleasant. Employees are very helpful. You don't feel out of place.
• J8

  JP 8123

  Oct 17, 2025
  1.0
  Bought a membership ended up being $31. Went once for an hour and realized I didn’t like it and it was too busy for me to do what I needed to do. Canceled two days later. Three days later they charged $16 to my account for club fees. The membership was canceled. I’m aware there were club fees per year and some gyms take those fees out throughout the year, some all at once. I have a hard time believing their policy is to start taking out club fees three days after you join. I feel like they were getting everything they could while they had the chance. I Feel scammed. UPDATE: still no response from planet fitness 4 days later. I’ve sent the email and review requested. I assumed their responses to negative reviews were just to pacify people and a lazy attempt at damage control. I don’t t expect for anyone to reach out to me or resolve the issue. BE WARE!!!!

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