LensCrafters

4.6
361 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
135 Jenkins St, St Augustine, FL
32086-5176, United States

Hours

Reviews

4.6
361 reviews
5 stars
324
4 stars
5
3 stars
0
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist.

Expertise

The optometrists and staff were noted for their thoroughness and professionalism during eye exams and consultations.

Quick Service

Many reviews highlighted the fast service, with several customers receiving their glasses or repairs on the same day.

Frame Selection

The store offers a wide variety of frames, which customers appreciated when choosing their eyewear.

Mixed Experiences with Policies

Some customers expressed dissatisfaction with the rescheduling policy and insurance handling, indicating a need for clearer communication.
  • RM
    Robert Machold
    Nov 12, 2025
    5.0
    Daniel and Patricia are amazing. Daniel fixed my glasses in 10 minutes and saved our trip. Thanks so much, we’ll be back!
  • JF
    Joshua Forrest
    Nov 11, 2025
    5.0
    My lens got knocked out of my glasses and Kelly got my glasses refitted and fixed in no time at all. Go see her for all your help!
  • LD
    Lisa Drudi
    Nov 4, 2025
    5.0
    I have been struggling with my vision after cataract surgery, but went to get new glasses here and Kelly who helped me was so patient, knowledgeable and kind. Walked out of there very happy and satisfied. Can't wait to get my new glasses. Thank you Kelly!
  • JL
    J. A. Lawrence
    Oct 30, 2025
    5.0
    What a great experience. Everyone was super. So helpful and friendly. Jackie spent a lot of time helping me with picking frames and type of lenses. The Ted Brink & Associates folks, eye exam, were just as great. I will be back for my next exam and glass purchase. Thanks folks you did good !
  • MT
    Mary Thomas
    Oct 28, 2025
    5.0
    The doctor was great, very thorough, kind and easy to talk with. The tech who took the pictures of my eyes made me feel comfortable. He knew what he was doing and explained as he went along. The young woman who helped me with the new glasses I picked out was very helpful. She even adjusted the glasses I am currently wearing, making them so much more comfortable than they have been for the past year. Thank you!!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.