Planet Fitness

4.3
822 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
501 N Beneva Rd, Sarasota, FL
34232, United States

Hours

Reviews

4.3
822 reviews
5 stars
587
4 stars
88
3 stars
25
2 stars
27
1 star
95

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted persistent cleanliness problems, including dirty bathrooms, overflowing trash cans, and unmaintained locker rooms.

Equipment Maintenance

Customers frequently reported broken or outdated equipment, with long wait times for repairs and many machines out of order.

Staff Engagement

Staff members were often described as unengaged or inattentive, with many reviews noting a lack of greeting or assistance from employees.

Customer Service

Several customers expressed dissatisfaction with customer service, particularly regarding issues with membership management and staff rudeness.

Facility Management

Reviews indicated poor management oversight, with complaints about the lack of staff presence and responsiveness to member concerns.
  • BL
    Beck Lane
    5 days ago
    1.0
    It's...ok. The machines aren't well maintained, the paper rolls at the cleaning stations tend to be empty & out of 22 screens only 10 work & those are set on sports & news. This location is ok but just ok. Truth be told, the location is a bummer & makes working out a chore.
  • HV
    Heather Vernacatola
    Nov 15, 2025
    5.0
    I absolutely love this gym. There's no hidden fees, no extra charges, it's open 24/7. The extras are definitely worth it
  • RV
    Robin Varnet
    Nov 14, 2025
    1.0
    BEWARE! do NOT fall for " We now have a new manager". I joined 2 weeks ago.There have been 4 managers that have come and gone in less than 12 months, Compressor air conditioner in the black card room , which you pay premium dollars for! which they have a promo for! does not work , has not worked for months,! Some staff had opened one of the doors with Small device that was taken away So we could get air in this big room. That has tanning beds. And it's hot as hell. -So you sweat and die while you're laying on the HOT WATER hydro massage, Daytime rare to find a staff member behind the desk to get help, And the Mirrors haven't been cleaned and God only knows how long never mind the door handles and the glass on the black card room, which there's 4 huge doors.Does nobody have a clue how to use the cleaners that are on a cart sitting at the front desk? And the Disgusting bathroom / shower area Is what I am paying premium dollars for as I just joined two weeks ago. I do not use any machines.I only need the massage equipment due to an injury, you have to get up every 10 minutes.Walk out to the open area, sign up again.Come back ridiculous especially when there's no freaking line to use the equipment! The disgusting bathroom photo photos, are when I kicked trash out of the shower. THREE days later The disgusting trash and balls of hair in the changing room and the shower floor were still outside of the shower! I showed this to a staff member and told that person I was posting this review so they cannot lie about the dates everything is stamped. There are plenty of other gyms in town. I would seriously reconsider joining this one!
  • BS
    Bill Sarazen
    Nov 13, 2025
    2.0
    I’ve reported about the cleanliness of this place in the past. Since the change of management earlier this year it has just gone down hill. There is one quality employee there in the early mornings. The rest turn the music up loudly and play with their phones. Paper towels are often empty. Some employees, on the later shifts actually use the equipment that is out of sight of the main desk. There is gum on the wall of the men’s showers and trash on the floor. What is even worse, a person is going to reply to me here telling me to tell the manager. So, why are we sharing the information on this site if the company isn’t even going to get on this manager. I used to compliment the last manager. I think I need to drop the Black Membership because no one is OFTEN at the desk to start the equipment for us.
  • LP
    Lori Nikolic, PhD, PA-C
    Oct 17, 2025
    1.0
    Would give zero stars if it were an option. This place is filthy! The paper towel holders are often empty with overflowing trash cans. The ladies room is consistently without toilet paper. The ellipticals have dust and dirt in the tracks to the point they're black. The majority of the TVs have been not working for > 2 months. There is never a time when at least one (usually more) piece of equipment is down because it's broken. Takes months to see repairs happen. The dip assist machine has been out of order for months. The employees are rarely on the floor cleaning. I've been to other PF gyms in other parts of the country that are so well run and immaculate with several staff members cleaning simultaneously. I'm so frustrated that this is my home gym. It's embarrassing!

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness at Sarasota (Town & Country Plaza)?

Planet Fitness at Sarasota is open 24 hours Monday through Thursday, until 10:00 PM on Friday and Saturday, and from 6:00 AM to midnight on Sunday.

Where is Planet Fitness located in Sarasota?

Planet Fitness is located at 501 N Beneva Rd, Sarasota, FL 34232, United States.