Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
306 reviews
5 stars
257
4 stars
9
3 stars2
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Laura and Jim providing exceptional service.
Product Quality
While many customers were satisfied with their glasses and the selection available, there were complaints regarding product longevity and warranty support.
Efficiency
Several reviews highlighted the quick and efficient service during eye exams and frame selection, although some customers experienced long wait times due to understaffing.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing a willingness to return and recommend the store.
- LDLorin Drake2 days ago1.0Very disappointing experience. Showed up for a scheduled eye exam. I made it months ago. The check in person had me fill out some forms but said my insurance was showing as inactive. She was unable to use the system to look me up. After some prodding, she found me. I have active insurance. Then the manager (Rachel) came out and told me they were unable to see me, in spite of having an appointment. She was very dismissive and seemed overwhelmed and backed up. It was clear they were overbooked with patients and only one doctor. And all of us showed up at the same time so clearly this wasn't scheduled or planned well by this store. Overall, this was a very disheartening experience. I called America's Best to get an appointment and the experience was night and day. LensCrafters treated me so poorly. I won't be back.
- KRKelli RoachDec 31, 20255.0I had a great experience at LensCrafters thanks to Laura D! Even though they didn’t have the exact frames I was looking for in stock, Laura went above and beyond by finding similar styles so I could get a feel for them before placing an order. She was incredibly kind, knowledgeable, and patient, and made the whole process easy and stress-free. You can tell she genuinely cares about helping her customers. I’ll definitely be back and highly recommend asking for Laura D!
- DHDel HammDec 30, 20254.0The staff all did a great job. The eye doctor appeared to be thorough. However, the prices seem very high.
- AMAntonio Gonzalez MartinDec 16, 20255.0⭐⭐⭐⭐⭐ Best LensCrafters Experience Ever This was the best experience I’ve ever had at any LensCrafters location. After many visits to different locations in Sarasota, this was the first time I truly felt that someone cared about my needs. Laura was absolutely amazing. She patiently reviewed my insurance benefits with me, explained everything clearly, and took the time to help me find the perfect glasses and sunglasses. Her patience, professionalism, and kindness made a huge difference. She also involved other team members when needed, and everyone was friendly, helpful, and welcoming. The entire staff worked together to make my visit smooth and enjoyable. This was by far my best LensCrafters experience in many years. Laura is truly the best and nicest person, and LensCrafters is lucky to have her. Highly recommended Laura the best employee and nicest person at Lens Crafter at Sarasota UTC Mall Thank you Laura Sincerely Antonio Gonzalez
- JJJames JohnstonDec 12, 20255.0Christian at the University Town Center store in Sarasota Florida provided absolutely outstanding service. My wife had bent her expensive Ray-Ban’s And I brought them in to see if they could be repaired. He took them in the back and fixed them like new! He was incredibly professional, kind, and considerate. My wife and I buy all of our glasses from LensCrafters, and will definitely ask for him in the future.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Sarasota offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer brands for eyeglasses and prescription wearable technology.
What are the store hours for LensCrafters at 140 University Town Center Dr?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam online through their appointment page at LensCrafters website.
What payment methods are accepted at LensCrafters in Sarasota?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands of eyewear are available at LensCrafters Sarasota?
LensCrafters offers designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
What are some nearby places I can visit when I go to LensCrafters at University Town Center?
Nearby you can visit Starbucks for coffee, Macy's for shopping, Bluemercury for spa and beauty products, and Sunglass Hut at Macy's for additional eyewear options.
Is there a convenient coffee spot near LensCrafters for a break after your eye appointment?
Yes, Starbucks is located near LensCrafters at University Town Center, making it a great spot to grab a coffee before or after your appointment.
How can neighboring stores like Macy's and Bluemercury complement a visit to LensCrafters?
After your eye care appointment at LensCrafters, you can enjoy shopping at Macy's for clothing or visit Bluemercury for spa and beauty needs, making it convenient to combine errands and shopping trips in one location.