LensCrafters

4.4
281 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
140 University Town Center Dr, Sarasota, FL
34243, United States

Hours

Reviews

4.4
281 reviews
5 stars
234
4 stars
8
3 stars
2
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Laura, Jim, and Michelle for their exceptional service.

Product Quality

Some customers expressed dissatisfaction with the durability of the glasses and the warranty support, citing issues like yellowing lenses and high replacement costs.

Efficiency

Several reviews highlighted the quick service and efficient processes, with customers appreciating minimal wait times and smooth appointment scheduling.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service during problem resolution and issues with product accuracy.

Variety and Selection

Customers appreciated the wide selection of frames and the ability to find stylish options, often aided by knowledgeable staff.
  • AS
    andrew schmidt
    Nov 9, 2025
    5.0
    We had a great experience with Mit! He was hilarious and every suggestion he made was the right one. If I’m spending money on something I want my sales person to be knowledgeable and enjoyable. Mit was exactly that!
  • CY
    Cory Yancy
    Oct 27, 2025
    3.0
    Are Meta glasses with prescription lenses covered in any way by your vision insurance?
  • DP
    Dennis Paulik
    Oct 6, 2025
    5.0
    This is a great LensCrafters store. I have been purchasing my glasses here since 2021. I have never had an issue with my prescription or my glasses. The staff is top notch and very customer focused. Thank you for being so consistent.
  • CS
    Clayton Siem
    Oct 5, 2025
    4.0
    Great experience. Very nice staff
  • DT
    Dina Thelusma
    Sep 14, 2025
    5.0
    Always a good experience. Dedicated, knowledgeable, friendly, overall great staff!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.