LensCrafters

4.7
207 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3501 S Tamiami Trail, Sarasota, FL
34239-6113, United States

Hours

Reviews

4.7
207 reviews
5 stars
186
4 stars
6
3 stars
2
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Selection

Customers appreciate the wide variety of frames and lenses available, often noting the quality and options provided.

Efficiency

Many reviews highlight the quick service, with minimal wait times for eye exams and glasses preparation.

Mixed Experiences

While most feedback is positive, there are some reports of issues with prescription accuracy and customer service, particularly regarding handling complaints.

Professionalism

Staff professionalism is frequently mentioned, with many customers noting the courteous and attentive nature of the employees.
  • EH
    Elizabeth Hobby
    Nov 10, 2025
    5.0
    Lens Crafters at Southgate Mall is outstanding! Customer service is a 10 in every way! They will ensure you get the best deal and you have what works best for your eyes! Very impressed with Ray and his team!
  • DM
    Dennis C Macaluso
    Nov 9, 2025
    5.0
    friendly fast service
  • AD
    Anne W. Diaz-Verson
    Oct 21, 2025
    5.0
    Thank you for taking excellent care of my husband-he loves his glasses. The store located in Southgate Mall is our favorite.
  • RN
    Richelly Nunez
    Sep 22, 2025
    5.0
    Amazing staff! Went in with an emergency at 530 on Saturday and they did not stop until they fixed my daughters glasses!!
  • BL
    Barbara Linick
    Sep 22, 2025
    5.0
    Kellee was knowledgeable very helpful, and friendly.. She deserves a raise !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.