LensCrafters

4.7
169 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8760 South Tamiami Trail, Sarasota, FL
34238, United States

Hours

Reviews

4.7
169 reviews
5 stars
152
4 stars
6
3 stars
1
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees like Marie, Melissa, and Daniel for their exceptional service.

Efficiency

Customers appreciated the quick service, often noting fast repairs and same-day glasses, contributing to a positive overall experience.

Knowledgeable Staff

Many reviews emphasized the staff's expertise in eyewear, with employees providing valuable guidance on frame selection and lens options.

Store Environment

The store was described as clean and welcoming, with a good selection of frames, enhancing the shopping experience.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences related to service inconsistencies and communication issues.
  • RF
    Richard Freck
    Nov 15, 2025
    5.0
    Marie was awesome. She was very professional, informative and answered every question I had in detail. I couldn’t have asked for a better customer experience.
  • AR
    Andrew Ribar
    Nov 3, 2025
    5.0
    Marie did not hesitate to go the extra mile for us. She is an A+ employee and this Lenscrafters is well above average.
  • JT
    Joey Taylor
    Aug 23, 2025
    5.0
    Blake was super helpful when I went in to have my glasses repaired. By far the best customer service I’ve ever had at an eye glasses store. Maria was also very helpful and courteous. Thanks again!
  • AL
    Adriana Lungu
    Aug 21, 2025
    5.0
    Greatest experience I've had , outstanding customer service ,patience and help with picking out frames that best fit me . Miss Marie was very knowledgeable and took the time to educated me in the different options I had for lenses and frames and much more. Highly recommend her and this location for LensCrafters. Thank you Marie for all the efforts you've made to expedite my glasses . You're a ROCKSTAR!!!
  • BH
    Bob Hamer
    Jul 18, 2025
    5.0
    Bethany was wonderful! I stopped in for pad replacements and was back out the door in 10 minutes. Great experience!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.